Senior Hr Employee Relations Specialist

We are currently recruiting for a Senior HR Employee Relations Specialist with 2 plus years of direct employee relations experience. This role is a contract to hire position and fully remote! Ideally we are looking for someone in the CT or PST time zone to support the west coast.

In this role team members will be managing a case load and be the final decision maker on most cases.

Serves as primary contact for all incoming telephone or email inquiries relative to interpreting policies, procedures, and programs, for all Associates. First responder, via phone or email, for HR investigations, disciplinary actions, or other Company employee relations matters as required.

Essential Duties and Responsibilities:

• Responds to telephone and email inquiries from all associates regarding employee relations matters
• Investigating issues and providing resolution on the following: complaints about working conditions, disciplinary actions, associate, and applicant appeals, alleged wrongful terminations, harassment and discrimination allegations, or other HR related matters.
• Consults with the HR Service Center’s management team and in-house Legal Counsel as needed to obtain advice on problem resolution
• Escalates issues as appropriate to field HR Consultants for investigation and resolution
• May assist with follow-up on SS# mismatch issues
• May work on special projects, both independently and as part of a team
• Cases of policy interpretation, attendance and performance write-up or termination review and approval, and harassment investigations start to finish including making the recommendation for action at the conclusion of cases

Qualifications:

• 2+ years of employee relations experience, working cases from start to finish
• Bachelor’s degree in Human Resources, or equivalent degree, or equivalent related experience