Employee Relations Generalist Jobs

Employee Relations Generalist

Your role at Sephora... As our Employee Relations (ER) Generalist, you will support the ER function and ER capability at Sephora. Reporting to the ER Director, the ER Generalist will be responsible for intaking employee inquiries, partnering on the accommodation process, conducting climate surveys, troubleshooting problems and ensuring efficient operations of Sephora’s employee complaint case management system. Your responsibilities include:

• Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
• Manage ER Inbox: Answer general questions that are routed to the ER inbox and work cross-functionally as needed to address issues.
• Accommodations: Act as the liaison between vendor and business; engage in interactive process; partner with business to determine whether accommodation is feasible;
• Climate Surveys: Independently conduct Climate Surveys on an as-needed basis and collaborate with ERBPs to support climate survey efforts;
• Manage ER Concerns: Manage and assign concerns to HRBPs and ERBPs based on geography and department;
• Reporting: Collaborate cross-functionally to maintain all department reporting (discount abuse, severance payments, employee complaints, workplace investigations, etc.) and correspondence for same; identify and share trends with ER Team;
• Involuntary Termination and Offboarding: Assist with the involuntary termination and offboarding process, including generating necessary paperwork for same.

We would love to hear from you if you have…

• Ability to multi-task and be action oriented.
• Sound judgment and discretion; able to handle sensitive and confidential information appropriately;
• Experience working in a fast-paced environment.
• Highly collaborative style and demonstrated ability to work in teams.
• High level of organization, accuracy and attention to detail.
• Client service mindset.
• Prior experience with case management systems helpful.
• 1-2 years of Employee Relations Experience; 3-5 years of HR Experience; prior retail experience a plus; leave of absence and accommodations experience a plus.

While at Sephora, you’ll enjoy…

• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.