Principal, Employee Relations, Employee Relations

Description

The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) lead and develop our team of employee relations professionals. The Principal will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. The Principal will report directly to the lead for the Global Delivery Services Employee Relations team and serve as a key member of the leadership team.

Core Responsibilities

• Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions
• Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results
• Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions
• Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment and leadership
• Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs
• Hire & Develop the Best: Lead the development and growth of our field employee relations team
• Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs
• Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline partner experience
• Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution
• Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks

We are open to hiring candidates to work out of one of the following locations:

Virtual Location - USA

Basic Qualifications

• Experience supporting large hourly workforces highly desired
• Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies
• Successful record of creating, improving and executing programs at scale
• 10+ years of relevant experience in employee relations, labor relations, labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short term assignments within Amazon employee relations
• Demonstrated experience producing executive level written materials and presenting before executive audiences
• Bachelor’s degree required
• Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience

Preferred Qualifications

• Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities
• Advanced degree, JD, or other specialized training in labor/employee relations, with experience in California a significant plus
• Experience in distribution logistics and/or transportation industry

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit [url=https://www.amazon.jobs/en/disability/us]https://www.amazon.jobs/en/disability/us[/url].

[url=https://inside.amazon.com/en/toolkits/hrtoolkit/recruit/ofccp/Pages/default.aspx]More Info on Inside Amazon[/url]

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,400/year in our lowest geographic market up to $225,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A2417448