Employee Relations Representative Jobs

Employee Relations Representative

Duties:

· Provides advice and counsel to managers and HR partners related to performance improvement planning; conduct initial intake conversations with managers regarding performance concerns; coach managers through performance management situations and provide guidance on best practices; coach and train on how to thoroughly document conversations; and update cases via internal CRM; support scheduling and providing materials for performance improvement training for managers.

· Partner with Employee Relations and Global Employment Law to provide objective insights into performance management and employee relations matters

· Provide HR policy, process and/or program advice and coaching to employees and managers, when appropriate.

· Respond to eligibility requests for employees related to performance standing

· Complete ad-hoc projects, reporting and tasks as required with cross-functional HR / Partner teams, working on projects/programs.

Skills:

· Strong empathy and active listening skills

· Excellent interpersonal, facilitation, and written and verbal communication skills

· Desire to coach managers and employees to do their best work and to uphold our company values

· Able to assess situations objectively & remain neutral to reach positive & reasonable outcomes

· Knowledge of HR programs and processes (e.g., performance management, workforce planning, talent management and employment laws)

· Proficiency with Microsoft Office Suite or related software; experience with an HR ticketing system strongly preferred; proficiency navigating through HRIS systems (PeopleSoft, Workday, Tableau, etc.)

· Skill in collecting, reviewing, and analyzing a variety of data sources

· Ability to manage own time and workload, juggling conflicting priorities

· Ability to work effectively under pressure in a fast-paced environment

· Possess confidence in handling ambiguous and fluid situations, and the ability to escalate issues when needed.

· Commitment to valuing diversity and contributing to an inclusive working environment

Must have, non-negotiable skillset/experience:

· 5+ years of experience in performance management as well as coaching managers through complex matters, to include involuntary terminations.

· Have previously held roles such as: Performance Manager, Talent Development, Employee Relations Specialist, and/or Employee Relations Partner/Manager.

· Fast learner and independent worker. Be able to adjust quickly when facing new situations; learns from mistakes and adjusts accordingly.

Pay Rate Range:

· $34.81-46.42/hr.