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Senior Director, Delivery - Remote
Company | Duck Creek Technologies |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-07-16 |
Posted at | 10 months ago |
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
- Makes personnel and staffing decisions on behalf of the practice
- Manages the engagement contract and Statement of Work
- Sets and continually manages project and program expectations while delegating and managing deliverable with team members and stakeholders
- Contributes IP back to Delivery practice
- Assumes people management responsibilities including, but not limited to, the management of direct reports, writing and conducting annual performance reviews, managing underperformance, and serving as a hiring manager
- Reports to Services leadership on project results, metrics, test and deployment management activities
- Perform other related duties and activities as require
- Mentors project team members
- Identifies and develops trusted adviser relationship with project and program stakeholders, sponsors and university stakeholders
- Responsible for meeting specific revenue targets within the Services organization
- Identifies and addresses potential issues and risks that may impact project deliverables,
- Oversee the day-to-day project activities and deliverables, including manages schedules, financials, and project change requests to ensure successful and on-time project delivery
- Serves as the point of escalation for project related activities, and for the Customer.
- Responsible for overseeing and leading teams to deliver project(s) for clients
- May work across multiple complex projects simultaneously.
- Manages project scope and changes
- Develops and delivers progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakeholders
- 5+ years of experience leading the delivery of SaaS based solutions
- Experience leading, motivating, and managing various project team sizes, including internal and external resources, while holding team accountable for performance
- Bachelor’s degree required
- Track record of leading $10M+/annually in professional services revenue while meeting/exceeding margin commitments
- Project Management Professional (PMP) a plus
- Experience in successfully leading projects and programs to on-time, on-schedule and within budget
- 15+ years of Project Management / Delivery Lead experience in the implementation of P&C insurance software applications
- 3+ years of experience in navigating meetings with C-level executives driving business and technology outcomes
- 5+ years of experience managing globally distributed delivery teams
- Experience managing the performance of others
- Team-building skills with technical and non-technical staff
- Exceptional organizational skills
- Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Demonstrated experience working both independently and in a team-oriented, collaborative environment
- Superior skills in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
- Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Demonstrated experience managing a client
- Travel: 25-50%
- Work Authorization: Legally authorized to work in the country of the job location.
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