Director Service Delivery Jobs
By Gainwell Technologies At Florida, United States
10-12 years’ experience in account leadership roles such as information technology, delivery or business process management.
At least five (5) years previous account management experience in the healthcare industry.
P & L, sales and risk management experience preferred.
Manages successful delivery of solutions to multiple clients.
Bachelor’s Degree or equivalent work experience.
Experience working in a highly matrixed environment.
Senior Director, Project Delivery
By Fishawack Health At Chicago, IL, United States
Advanced project management skill set (processes and tools) including Agile.
Financial management including pricing, budget management, reconciliation, and billing.
Partner with Account, Creative, Finance, Strategy and Technology counterparts to actively manage an agency book of business:
Solicits client direction and input; manage client expectations.
Manages the triangle of scope, budget, and time, weighing priorities according to the needs and objectives of stakeholders.
Experience managing client projects generating a minimum $10M of revenue in a professional services environment.
Executive Director - Service Delivery
By Fortrea At , Durham $160,000 - $270,000 a year
Minimum of 5 years’ experience in management and leadership roles required.
Oversee the entire service management lifecycle, from service design and transition to operation and continuous improvement.
Champion developing canonical service management workflows and adopt automation for expediting incident management.
Bachelor’s or Master’s degree in a relevant field or equivalent combination of education and work experience.
Demonstrated experience with strategic planning and alignment of IT services with broader organizational objectives.
Strong ability to recognize, manage, and mitigate risks pertaining to service delivery.
Senior Director, Delivery - Usa
By Justt At United States
Previous experience and knowledge in the area of Payments / Fintech - Must
Proven experience in both building and managing service / delivery teams in B2B / B2B2C growing startups.
Proven experience in managing global teams
Experience in coaching, training, and developing existing global teams (including hiring and firing)
Define and measure impactful KPIs to ensure scalable growth.
Providing easy to understand status updates on the team's capacity, progress, and impact.
Senior Director, Program Delivery
By Propel America At United States
Strong management and coaching skills
Partners with training and higher education organizations to offer in-demand credentials that allow young adults to earn college credits
Technology Enablement: Oversee the implementation of durable skills coaching and support through technology enablement
Managing and supporting the program delivery team to effectively facilitate durable skills development and Fellow coaching
Manage a team that leverages technology to scale Propel’s model and support young adults in getting hired into upwardly mobile jobs
Defines the business requirements for program’s technology needs and collaborates with technology to implement new technology solutions to advance program delivery
Associate Director, Hcp Education Delivery
By Novartis At , East Hanover, 07936 $158,400 - $237,600 a year
Ideal experience includes prior work building HCP education with proven ability to implement and scale that education across various channels preferred.
Minimum of 3 years of experience in managing HCP engagement programs, peer-to-peer education, and HCP congresses
Consistently apply industry best practices and ways of working to deliver leading HCP education
Actively provide feedback on the Novartis roadmap for successful engagements with HCPs to improve overall impact and customer experience.
Minimum of 5 years of experience in commercial marketing preferably in pharma, healthcare or other regulated industry.
Bachelor's degree in a related field is required; Master of Science, and/or MBA preferred
Director, Technology Operations & Delivery
By CIO Partners, Inc. At Atlanta Metropolitan Area, United States
8 - 10+ years of technology management experience and demonstrated ability to lead in a fast-paced environment.
Manage POS, cafe infrastructure and network technology ensuring reliability and security.
Experience successfully implementing large technology projects preferably in a franchise environment.
Demonstrated experience with executive level audiences.
Excellent consultative, communication, and analytical skills.
Required Certificates, Knowledge, Or Licenses
Director, Technology Operations & Delivery
By Tropical Smoothie Cafe At Atlanta, GA, United States
8 - 10+ years of technology management experience and demonstrated ability to lead in a fast-paced environment.
Manage POS, cafe infrastructure and network technology ensuring reliability and security.
Experience successfully implementing large technology projects preferably in a franchise environment.
Demonstrated experience with executive level audiences.
Excellent consultative, communication, and analytical skills.
Oversee the operations of the entire cafe and digital technology stack including technology support, infrastructure, network, hardware, and software.
Director, Client Delivery Jobs
By Maven Clinic At New York, NY, United States
5+ years of experience leading a team of direct reports, with demonstrated excellence in people management, coaching, hiring, training, and onboarding
Experience facilitating cross-functional discovery sessions, aligning stakeholders on business requirements, and working closely with product teams to prioritize roadmap items
Exceptional problem-solving and analytical skills combined with strong business judgment and extensive experience working with data and analytics tools
Lead a team of managers and analysts responsible for onboarding new clients to Maven’s full suite of products and services
Collaborate cross-functionally with Product, Engineering, Sales, Business Intelligence, and Client Services on client reporting requirements and strategy
8+ years of experience in an operations or client services role in a tech, digital health, healthcare, or SaaS company
Transformation Delivery Director Jobs
By DBD International At United States
Minimum of 10 years of experience in project management, business transformation, and operations management roles.
Bachelor's degree in business, management, or a related field. MBA or advanced degree preferred.
Lead and oversee complex business transformation projects for US-based clients, ensuring successful project delivery and client satisfaction.
Conduct detailed analysis of client business processes, identify improvement opportunities, and develop transformative strategies and solutions.
Collaborate with cross-functional teams to implement business transformation initiatives, managing project timelines, budgets, and resources effectively.
Provide strategic guidance and consulting to clients, identifying innovative approaches and best practices for driving business growth and efficiency.
Service Delivery Director Jobs
By Quinnox At Chicago, IL, United States
Ideal Candidate will also have the following technical experience in a delivery management role:
Preferred experience working with Insurance industry clients. Ideally experience in employee benefits and disability insurance.
On Site Resource Management, hiring
Talent Leverage, Management & Development.
Experience working and navigating in a multi-vendor environment
Experience managing contractor and sub-contractors leading them to common Quinnox goal
Director Of Delivery Operations
By Transgistics Talent Acquisition At New Jersey, United States

DO NOT APPLY IF YOU ARE NOT CURRENTLY IN OPERATIONAL LEADERSHIP FOR HOME DELIVERY

Director, Finance - Omnichannel Delivery
By Walmart At Bentonville, AR, United States
You have experience in FP&A and Finance Strategy for major order delivery operations within a large corporate environment.
You excel at presenting financial cases to partners and senior-level management.
Manage Data Sets and Financial Analysis for different areas of Walmart's vast order delivery business
Collaborate with Teams across Finance, Operations, Supply Chain, and Logistics to align opportunities for process improvement
You can manage process improvement and the standardization of financial models.
You have experience developing scorecards, dashboards and clear financial metrics.
Aws Delivery Director Jobs
By TTEC Digital At United States
Strong experience in Change Management and Business Process Design Reengineering
Coordinate closely with Account Management, Managed Services, and CTS Sales
Management of client services inclusive of SLAs and service-driven environment
Strong verbal and written communication skills with previous experience creating Statements of Work for new and existing customers.
Refine existing and define new CX offers and services.
Manage and oversee project staffing on all consulting engagements.
Delivery Director Jobs
By Quinnox At Atlanta, GA, United States
Ideal Candidate will also have the following technical experience in a delivery management role:
Preferred experience working with Insurance industry clients. Ideally experience in employee benefits and disability insurance.
On Site Resource Management, hiring
Talent Leverage, Management & Development.
Experience working and navigating in a multi-vendor environment
Experience managing contractor and sub-contractors leading them to common Quinnox goal
Director, Airport Technology Delivery
By American Airlines At Dallas, TX, United States
Experience with Product Management preferred
Demonstrated outstanding project management, organizational, and time management skills
Detailed knowledge and experience with technical system “best practices”
Responds to and manages incidents affecting airport products 24x7
Bachelor’s Degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
7 years of experience in leadership roles within the technology space
Director, Project Delivery Services
By BGIS At Houston, TX, United States
Fully developed strategic program management abilities.
Strong business financial management ability and financial acumen. Significant experience in meeting financial and business profitability objectives.
Exceptionally skilled business management ability and business acumen.
Required Education, Knowledge, And Abilities
Demonstrate accountability for positive work environment, team member engagement, development and performance management.
Direct strategic program management and overall program delivery for assigned client programs.
Delivery Director Jobs
By Perficient At Houston, TX, United States
Experience with recruiting, personnel management, team development and performance reviews.
Manage the invoicing, backlog and resource management activities for the assigned consulting engagements.
Produce key project management deliverables such as project charters, project plans, resource plans, risk mitigation plans, change management plans, etc.
Participate on client engagement steering committees as necessary to set client expectations and issue and resolution management.
Manage the technical, business and personnel aspects of consulting engagements.
Serve as the day-to-day Project Manager or Program Manager Advisor for one or more of our larger, more strategic clients/engagements.
Senior Director, Delivery - Remote
By Duck Creek Technologies At United States
15+ years of Project Management / Delivery Lead experience in the implementation of P&C insurance software applications
Specialized Knowledge, Skills, And/or Abilities
Reports to Services leadership on project results, metrics, test and deployment management activities
Project Management Professional (PMP) a plus
Manages project scope and changes
Manages the engagement contract and Statement of Work
Director, Service Delivery Jobs
By TELUS International At United States
Excellent project management, communication, and interpersonal skills
Experience in customer relationship management
Some experience in project/program management.
Report progress and escalate challenges/issues to peers and senior management
Strong knowledge of IT requirements / demands in call center operations. Proficiency with MS Office applications (i.e. MS Word, Excel).
Proven experience in the translation of customer business needs into technology requirements and solutions.

Are you an experienced Delivery Director looking for a new challenge? We are looking for a motivated and experienced leader to join our team and help drive our delivery operations to the next level. You will be responsible for leading and managing a team of delivery professionals, ensuring that our customers receive the highest quality of service. If you are passionate about delivering exceptional customer service and have the skills and experience to make it happen, then this is the job for you!

Overview A Delivery Director is responsible for leading the delivery of projects and services to customers. They are responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards. They are also responsible for managing the resources and personnel needed to deliver projects, as well as developing and maintaining relationships with customers. Detailed Job Description A Delivery Director is responsible for leading the delivery of projects and services to customers. They are responsible for ensuring that projects are completed on time, within budget, and to the highest quality standards. They are also responsible for managing the resources and personnel needed to deliver projects, as well as developing and maintaining relationships with customers. They must be able to effectively communicate with customers, stakeholders, and team members to ensure that projects are completed successfully. They must also be able to identify and resolve any issues that arise during the course of a project. Job Skills Required
• Project management skills
• Leadership and management skills
• Excellent communication and interpersonal skills
• Problem-solving and decision-making skills
• Ability to work under pressure and meet deadlines
• Ability to work independently and as part of a team
• Knowledge of industry standards and best practices
Job Qualifications
• Bachelor’s degree in a related field
• 5+ years of experience in project management and/or delivery
• Experience leading teams and managing personnel
• Knowledge of project management tools and techniques
• Knowledge of customer service principles and practices
• Knowledge of industry standards and best practices
Job Knowledge
• Knowledge of project management tools and techniques
• Knowledge of customer service principles and practices
• Knowledge of industry standards and best practices
• Knowledge of software development lifecycle
• Knowledge of Agile methodology
Job Experience
• 5+ years of experience in project management and/or delivery
• Experience leading teams and managing personnel
• Experience developing and maintaining customer relationships
• Experience working with stakeholders to ensure successful project delivery
Job Responsibilities
• Lead the delivery of projects and services to customers
• Develop and maintain relationships with customers
• Manage resources and personnel needed to deliver projects
• Ensure projects are completed on time, within budget, and to the highest quality standards
• Identify and resolve any issues that arise during the course of a project
• Communicate effectively with customers, stakeholders, and team members
• Monitor project progress and provide regular updates to stakeholders