Associate Product Manager (Remote)

At Truckstop, we have transformed the entire freight-moving lifecycle with our SaaS solutions.  From freight matching to payments and everything in between, we are the trusted partner for carriers, brokers, and shippers alike. 
We lead this industry forward with our One Team mindset committing to principles such as assume positive intent, have each other’s back, and be your authentic self.  Our drive for greatness produces high expectations, yet our regard for humans is even higher.
Join a team of brilliant minds and generous hearts who care deeply about other's success.
Position Summary:
The Associate Product Manager is a key member of a Product Team that provides direction for products and services supporting freight-moving technology solutions. This position will help expand our product portfolio and integrate new applications to products. The Associate Product Manager will work with cross-functional teams to identify market opportunities, outline product requirements, and enable the product and technology team to deliver the outcomes-based product roadmap. This role will give you the opportunity to jump in right away and learn internal processes and best practices by supporting a product initiative within our product line from its inception to its launch.
Essential Job Functions:

• Conduct customer discovery, concept testing, and user research.
• Strategically evolve and grow existing products and services to deliver a better user experience constantly.
• Continuously build a deep understanding of our users and identify key customer needs.
• Write technical documentation and customer release notes and conduct internal training sessions for new product releases.
• Perform qualitative and quantitative research to discover feature ideas and collaborate with PM team, engineers, designers, UX researchers, and customer success to help guide feature development.
• Build strong partnerships with Technology, Marketing, and Sales to define and execute new and incremental product development, develop roadmaps, and align internal stakeholders (e.g., Sales, Marketing, BI Reporting, Support) on direction and launch.
• Build product roadmaps that drive user success and work closely with various cross functional partners to execute it
• Develop a deep understanding of user segments and advocate for unmatched user experience through customer discovery, user testing, and data analysis.
• Drive product features through their entire creative cycle: ideation, specification, development, release, analysis, and iteration
• Define success metrics and drive implementation in close collaboration with designers, engineers, researchers, and other cross-functional teams.
• As part of position growth, lead the development of new features in collaboration with UX, Technology, and Marketing, and even manage a small roadmap.

Position Requirements:

• Demonstrable experience in leading a scrum and/or Agile development team.
• Bachelor’s degree in business, Computer Science, Design, or a related field
• Internships as a PM and/or in related roles at a technology company or VC firm preferred.
• Experience writing product requirements documents, building business cases, presentations, negotiating (internal and external) preferred.
• Experience documenting product requirements and managing products or projects in the digital domain.
• Strong competency in software platforms
• 1-2 years in a product management or adjacent R&D or customer-facing role
• 2+ years of experience in product management or relevant work experience (especially in a B2C or B2B SAAS company) preferred.
• Double majors in areas related to product management or a master’s degree in computer science, Electrical Engineering or other technical discipline preferred.
• Experience with Jira, Confluence, and Aha (product roadmap tool) preferred.

The above description covers the most significant duties performed but does not include other related occasional work that may be assigned or is completed by the partner.
Truckstop.com provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.