Senior Administrative Coordinator, Sales

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

• As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us—Where your Career is a Force for Good!

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

The American Red Cross is currently seeking a Senior Administrative Coordinator, Sales. This is a work from home position, open to candidates that live in the continental United States. You must be available to work West Coast hours.

WHAT YOU NEED TO KNOW The Administrative Coordinator’s primary responsibility is to perform high-level administrative and project-based work in support of Training Services Sales. The Administrative Coordinator is responsible for working with the business operations and sales teams to adhere to and monitor sales and service delivery process compliance, working closely with service delivery administrative staff to complete the end-to-end sales and fulfillment process. This position performs daily activities as they relate to providing direct administrative support to sales representatives, such as processing contracts and providing customer service to external clients. Assists with project based work as assigned by the Business Operations Manager

WHERE YOUR CAREER IS A FORCE FOR GOOD

• Standard Schedule: Monday-Friday 8:00am-5:00pm PST
• Adheres to and monitors compliance with all sales processes including Full Service, Authorized Provider and Licensed Training Provider. Works closely with Service Delivery counterpart to ensure effective and efficient end to end fulfillment.
• Maintains electronic filing system as identified.
• Supports Sales Operations management in assigned project based work.
• Other duties as assigned.
• Provides external communication and client support to maintain ultimate client satisfaction. Projects a positive, professional image of the organization through email and phone interactions.
• The salary range for this position is $23.89-$28.67 an hour Note: that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.
• Performs tasks as received through the Training Services Sales Admin mailbox.
• Works with Sales Teams and Business Operations Manager to identify and help correct process breakdowns.
• Reviews for accuracy and distributes sales contracts internally and externally. Tracks movement of the contract through the defined process until signatures are secured by both the Red Cross and clients.

What You Need To Succeed

• Strong organizational, time management and interpersonal skills also required.
• Professional verbal and written communication skills required.
• Management Experience: N/A
• Skills & Abilities: Proficient computer skills including a demonstrated ability to utilize Microsoft Office Programs, Salesforce.com and web-based applications. Must have proficient data entry skills.
• Experience: Minimum 7 years related experience or equivalent combination of education and related experience required.
• Qualifications
• Education: High school diploma or equivalent required. Associate degree in business or program administration preferred.

Essential Functions/Physical Requirements

Must be good verbal and written communicator. Must have very good home-based internet connectivity. Depending on work assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of up to 20 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information. Overall mobility is essential. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Someone with strong experience in Salesforce.

Benefits For You

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Service Awards and recognition
• Paid Family Leave
• 401K with 4% match
• Employee Assistance
• PTO + Holidays
• Health Spending Accounts & Flexible Spending Accounts
• Medical, Dental Vision plans
• Disability and Insurance: Short + Long Term

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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