Scheduling Agent Jobs

We are seeking a highly motivated Scheduling Agent to join our team and grow!

What We Contribute to Your Success

• Positive and productive environment
• Vast support system
• Competitive pay rates/salary
• Tremendous opportunity to promote within
• Paid time off
• Health, life, and disability insurance contribution
• Company sponsored training
• Company sponsored events like holiday parties and team building events
• Incentive programs

Work with:

• Leads / Area Managers
• Supervisors

Schedule Repairs:

• Requested via emails, phone calls, or text from builders or field supervisor hyphen

Manage Bolt:

• Create work orders for requested service (roof finals, builder service, flashing, etc.)
• Check Pending Reviews
• Assign work orders to flashing techs (U channel, Z flashing, Counter flashing)
• Close out completed work orders
• Send notifications to builders once a work order is assigned / completed

Manage Hyphen or other Builder Portals:

• Hyphen clear Unread notes
• Upload Darling final punch report to Hyphen and pictures
• Check for POs if Builder is paying, if not request missing POs
• Look into reschedules update Bolt and clear them from Hyphen
• Look up POs for requested service (roof finals, builder service, flashing, etc.) in Builders own portals
• Print and accept newly received orders

Assist Repair Techs:

• Provide feedback on areas that need improvement on Bolt (crew notes, uploading photos, checking off boxes, etc.)
• Provide pin drops of locations they can’t locate
• Assist when Bolt crashes on their mobile (login issues, can’t upload photos, don’t see work orders, etc.)

Warranties:

• Set up appointments with homeowners (year inspections, leaks, repairs, etc..)
• Manage warranty calendar.
• Send reminder of appointments to supervisors via email

Make PO’s:

• Create PO’s for material needed on repairs/warranty work orders
• Create PO’s for shorts/thefts

EPO’s:

• Request EPO’s for repairs to builders
• Send EPO reminders to builders
• Manage google spread sheet with all EPO missing information

Back Charges:

• Assist area leads investigate back charges
• Assist in disputing back charges with builders

Other:

• Assist supervisor when agent is out of the office (make PO’s, add work

orders on Bolt, etc.)

Benefits

• Long-term Disability
• Vision
• Medical
• 401k
• Health Savings Account
• Supplemental (Accident, Hospital, Critical Illness)
• Dental
• Life
• Short-term Disability

Corey Construction is an equal opportunity employer, and we welcome applicants of all backgrounds and experiences to apply. We offer competitive salary and benefit packages, and opportunities for growth and advancement within the company.