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Sales Operations Specialist Jobs

Company

LTK (formerly rewardStyle & LIKEtoKNOW.it)

Address New York, NY, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-08-24
Posted at 9 months ago
Job Description
LTK's mission is to empower the world's premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we're looking for team members who want to create, innovate and disrupt an industry.


We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.


Title: Sales Operations Specialist


Reports to: Director, Creator Growth Strategy & Operations


Business Unit: Creator Shopping Platform


The Role:


We are seeking a Sales Operations Specialist to join our Creator Shopping Business Unit supporting our Creator and Consumer organization. You'll work directly with sales teams, providing timely analytics and business insights to drive successful performance against established KPIs. You'll be a trusted consultant that drives operational rigor around our sales hand off processes and adoption of tools. The ideal candidate will have a background in administration of a sales techstack, basic Excel knowledge., and leveraging data to derive insights, while being able to effectively communicate cross functionally across a variety of departments such as sales, engineering and marketing. This is an individual contributor role.


Responsibilities:


  • Actively identify operational issues and support solutions to make business flow better for the sales teams.
  • Collaborate cross-functionally within Revenue Operations, Marketing, Sales Enablement, Legal Operations, Media Operations, Finance, Analytics, Sales and Client Success to ensure streamlined processes are implemented.
  • Build workflows through configuration of sales-related tools and software
  • Support standardized reporting for sales and customer success to measure individual and summary performance of departments.
  • CRM support (HubSpot) for sales and success, including supporting continuous improvement projects, data integrity management, and integrations with related software.
  • Administration of the sales and customer success automation systems, tools and technology stack (this will include evaluations of new tools and technologies).


What You'll Bring


  • Strong collaboration and problem-solving skills
  • You enjoy digging into data to surface trends, insights and uncover innovative solutions to problems
  • Adaptability through fast-paced environment and changing business needs
  • Knowledge of and experience with HubSpot/CRM and other customer enablement tools and platforms.
  • You balance thinking strategically with deeply detailed execution in your work
  • Excellent verbal and written communication skills
  • Excellent written communication skills with ability to quickly synthesize, interpret and communicate complex information to various audiences clearly and succinctly
  • Flexibility and ability to adjust on the fly to new demands
  • You're highly resourceful and capable of addressing ambiguous challenges
  • Courageous individual who challenges perspectives and gives/receives honest feedback
  • You have knowledge of software for sales teams, and excited to implement best-in-class tools and workflows
  • Minimum of 2 years of sales operations or other relevant operations experience


What We Offer


  • Paid parental leave program
  • A remote-first, productivity-first environment
  • Wellness reimbursement
  • The opportunity to be part of the leading global company in creator commerce
  • In-person team events
  • 401(k) with LTK matching
  • Summer Fridays, birthday PTO, and paid volunteerism days
  • Competitive compensation and benefits package to meet the needs of you and your family


Benefits package includes: Medical insurance, PPO, HSA, Wellness benefits, Vision insurance, Dental insurance, Paid maternity leave, Paid paternity leave, Family Bonding Time, Disability insurance, Life insurance, AD&D, Short-Term disability, Paid time off, Pet insurance benefits and more


About LTK


Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 150+ countries drive more than $3.6 billion in annual retail sales through their LTK Shop profiles. More than 20 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. And, more than 6,000 brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents.


Our mission


To empower the world's premium lifestyle Creators to achieve maximum economic success.


Our values


  • Bring on the fun
  • Make an impact
  • Be a team player


Commitment to diversity


LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture.


For US-Based Roles: We are not offering new sponsorships opportunities at this time for persons requiring employment visas, such as an H-1B; authorization to work in the U.S. is a precondition of employment.


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees.


LTK is an Equal Opportunity Employer.