Operations Specialist Jobs

Overview

The Operations Specialist is responsible for ensuring excellent department standards, merchandising set-up and execution as directed through company programs in assigned regions. This position will ensure the departments are running efficiently within the region and communicate with store managers and department managers to support effective operations. Operations Specialists are responsible for providing support, training and professional performance feedback aligned with operations expectations for all stores within their region. This region role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Overview Of Responsibilities

• Lead with courtesy, respect, integrity, and care.
• Inspect store conditions, customer service performance, in-store merchandising, and compliance with required scheduling and operating procedures.
• Maximize the financial performance of the department(s) in the assigned region
• Collaborate, assimilate, and deploy company-wide systems and merchandising enhancements within assigned department(s).
• Works closely with merchandising teams and participates in weekly communication with the Regional Vice President and merchant teams to ensure clear communication and direction to stores.
• Ability to walk the store and provide feedback to Store Managers, Department Managers, District Director and Regional Vice President.
• Collaborate with the District Directors to initiate action with appropriate urgency that corrects deficiencies and exploits opportunities. Corrects both the immediate deficiency and the root cause of problems within the store.
• Communicate effectively with Store Support and the District Directors to facilitate the achievement of objectives for the store department(s) in their region.
• Embrace and acts as a role model to stores with behavior that aligns with the company’s mission and values.
• Assist with developing District Directors to ensure department oversight with attention to the processes and programs.
• Ensures the department(s) consistently and efficiently achieve company and department requirements for merchandising, store conditions, and customer service.
• Inspect sales reports, labor reports, shrink reports, P&L reports, and other financial reports in order to identify outliers and deficiencies.

Qualifications

• 3 years of previous management experience required. Experience in retail grocery and store management preferred.
• Bachelor’s Degree in Business or a related field preferred or an acceptable combination of education and experience.
• Must be able to work flexible hours, including weekends, evenings, and holidays.
• Excellent leadership, verbal, and written communication skills with an ability to champion new ideas.
• Must be able to analyze financial statements; requires basic math skills to calculate discounts, gross margins, markups, percentages, and volume.
• Must have a strong command of Microsoft Office applications and experience with web-based dashboarding.
• Must be able to travel at least 50% of the time throughout the region for store visits, new store openings, and other activity.
• Must have an excellent working knowledge of their departments’ processes and merchandising in a grocery retail environment.

Key Competencies for Success

• Communication
• Business Acumen
• Decision Making
• Customer Service
• Leadership Capabilities
• Coaching and Development
• Influencing
• Interpersonal Sensitivity

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Flexible schedules
• Opportunities for career growth
• Company paid life insurance
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Sick time plan that you can use to support you or your immediate families health
• 401(K) Retirement savings plan with a generous company match
• Competitive pay
• Employee Assistance Program (EAP)
• Vacation accrual plan
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility Requirements May Apply For The Following Benefits

• Affordable benefit coverage, including medical, dental and vision
• Bonus based on company and/or individual performance
• Paid parental leave for both mothers and fathers
• Health Savings Account with company match
• Paid holidays
• Company paid short-term disability coverage
• Pre-tax Flexible Spending Accounts for healthcare and dependent care

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

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