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Sales Engineer - New Equipment Business

Company

Kone
Address , Sultan, Wa
Employment type FULL_TIME
Salary
Expires 2023-07-13
Posted at 1 year ago
Job Description
As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality.
Your career is a journey, and how you travel makes a difference. It's time to make a move. Join our flow.
As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging and developing our people. Being a part of a global network of people, we are looking for a unique individual that would leverage working in a culture that fosters innovation and empower individuals to make a difference.
KONE Kazakhstan falls under the umbrella of Middle East & Africa (KMEA) and is embarking upon an exciting growth phase in the Kazakhstan market. KONE Kazakhstan continues to focus on growth to support the Global and Local “Sustainable Winning with Customers” strategy. To complement our growth plans we have an exciting Salesperson – New Equipment Business (NEB) open.
Reporting directly to the Branch Manager, we are looking for an energetic and enthusiastic Salesperson - New Equipment Business to be based in our Astana office. In this role, you will ensure proactiveness and efficiency of the New Equipment Business (NEB) Sales. The role supports NEB Sales by taking care of lead handling, booking customer meetings, as well as contacting customers by phone or via online channels while maintaining sales planning and sales funnel actions.
This is a unique opportunity to join a team of professionals who thrive to drive new business sales development strategies and share best practices. If you feel you have what it takes and can add significant value to this role and department then apply for this exciting opportunity!
What you will do:
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
  • Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
  • Ensures customer satisfaction and solves complaints with the rest of KONE team;
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
  • Focus on growing KONE’s position in his/her customer base or market area;
  • Encourage an interest and demonstrate the value of KONE’s digital offering to influencers and customers;
  • Proactively develops and creates customer relationships in his/her area of responsibility;
  • Request technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy;
  • Develops and grows KONE’s position in his/her customer base or market area;
  • Work closely with the Country Operations and Global NEB teams to ensure profitable growth.
  • In early phases of projects, drive solution selling methodology with architects, developers, consultants and/or other influencers to ensure KONE solutions are meeting customer’s needs;
  • Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM;
  • Be accountable for updating customer in formation currently in CRM;
  • Creates interest and demonstrates value of KONE digital offering to influencers and customers;
  • In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio;
  • Create, nurture and develop customer relationships in his/her area of responsibility;
  • Ensure top customer satisfaction and solve complaints with the rest of KONE team;
Are you the one?
  • 3 - 5 years’ technical experience in the elevator/escalator industry is preferred but not mandatory;
  • 3 - 5 years’ technical experience the construction, building material or related industry;
  • Passion for sales, with a proven track record and a strong customer focus;
  • Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
  • Diploma or higher in Engineering (Mechanical / Electrical / Civil)
  • Russian and English communication, presentation and negotiation skills.
What do we offer?
  • Opportunities for individual development
  • Comprehensive learning and development programs covering a wide range of professional skills
  • Working for a successful organization
  • Engaging job with position description and clear targets
  • Regular feedback through performance discussions
  • Flexibility, trust and respect
  • Mentoring and coaching programs
  • Value-based culture, behaviors and ethics
  • Sustainability and innovation
  • Great dynamic team promoting a collaborative environment
  • Total reward elements that engage and motivate our employees and help us make KONE a great place to work
Shortlisted candidates will be invited to complete and automated video interview. Please keep checking your emails for the link which can sometimes lands in the spam folder.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on
www.kone.com/careers