Sales Development Representative (Sdr)

About Us

Move money. Make money. Finix processes billions of dollars every year for leading SaaS, marketplace, and e-commerce platforms. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—everything you need to enable payment processing, and grow revenue.

Finix has raised over $100M from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Partners, Sequoia Capital, Visa, and others.

Are you a creative problem solver? Do you look forward to collaborating with some of the smartest people in the fintech industry? If so--Finix would love to meet you. We’re looking for various levels of experience in Sales Development, from networking with CxOs to building tools to automate your prospecting.

This SDR role will be career-challenging and immensely rewarding. From a day-to-day perspective, you will be handling inbound customers; executing your own outbound strategy; creating a pipeline of customers; and generating the top of the funnel for the rest of the sales org. You will experience the daily grind. You will also take us into the untrodden territory of customers we didn’t think could use our technology--which should excite you!

We’re looking for someone who works well in cohesive sales & marketing teams, where working with Marketing and Business Development to generate leads is just as important as qualifying and passing one on to an Account Executive. Although CRM is just a tool, it should be your source of truth and the main platform for you to organize, monitor, and develop your ever-growing customer portfolio. A can-do attitude is expected, as well as an obsession with staying organized and accelerating opportunities through the pipeline.

Responsibilities

• Project creativity, as you identify new markets to penetrate; execute on these ideas while being conscious of priorities
• Prioritize opportunities and apply appropriate tools & resources to ensure 100% satisfaction among all customers
• 25-40 customer touchpoints per day, while aiming to hit a target number of customer qualifications monthly
• Track and update all customer details within CRM
• Reach out and manage inbound or outbound in a timely manner
• Maintain optimism and drive amidst the hustle of a scaling startup
• Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success
• Utilize value selling and SPIN as the fundamental structure to all meetingsIdentify areas where Finix adds value, even if it is not obvious from the first conversation
• Navigate newly contacted customers’ organizations, identifying decision-makers centralized around payments

About You

• Ability to prioritize and execute on multiple projects simultaneously
• Understand how to optimize the sales cycle from lead to opportunity to live account
• 2+ years experience in quota-driven, successful sales roles
• Excellent communication skills (interpersonal, email, verbal, presentation, Slack)
• Formal sales/SDR training form a reputable institute or organization, concentrating on value selling, SPIN, or similar
• Familiarity and ease with cloud-based sales tools, B2B technology applications, and how these tools accelerate the sales cycle
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
• Bachelor’s Degree

Nice to Haves

• Basic programming experience
• Experience working closely with the Tier 1 SaaS and technology companies, financial institutions, and/or card networks at senior levels