Regional Retail Director, West Coast

A master in the Art of Fusion, with respect for tradition and the creative vision of the 21st century, the Swiss watchmaker Hublot puts innovation at the heart of its growth strategy. With a youthful spirit and a forward-looking approach, the teams at Hublot are constantly looking for the innovative ideas that are the hallmark of Hublot. Beyond developing major watchmaking complications, Hublot is associated with the biggest names in sport, through collaborations with FIFATM, Usain Bolt, and many others, alongside other highly varied domains, including music, through the celebrated piano virtuoso Lang Lang, as well as fashion, with Italia Independent

Are you willing to join a creative and innovative Retail luxury team? Hublot North America looking for a Regional Retail Director for the West Coast. Open to being based out of any location on the west coast to include Las Vegas, Arizona, Texas, California or Washington State.

POSITION SUMMARY

The Regional Retail Director is responsible for building and implementing the retail strategy over their region, in collaboration

with the Retail Director. The Regional Retail Director oversees all of their designated region retail staff and is accountable for

the success of the boutiques network and new boutiques opening and development. In addition, they will be responsible in

leading, creating and executing retail marketing activations for their region in partnership with the Retail Director.

ESSENTIAL JOB FUNCTIONS

Leadership, Management and Development of People

- Manage region of 5 to 7 Boutique Directors in North America

- Lead HR activities such as hiring, assessment, training & development, coaching, succession planning and termination

of retail staff

- Communicate regularly to the boutique team to inspire them and reinforce on any boutique performance or business

updates

- Drive and develop boutique teams to be pro-active in achieving retail and company objectives

- Support Boutique Directors in their region retail performance

Business Development and Planning

- Embodies entrepreneurial spirit, actively participate in territory business planning, and proactively identify business

opportunities and propose in-store animations.

- Define annual sales target and budget for each boutique in their region, deployment, and follow-up on action plans

- Defined and committed to achieve retail business KPIs including sales target

- Forecast future sales trends.

- Help Retail Director identify the best locations to implement future boutiques opening in the region

- Ensure all operational procedures regarding sales, returns, transfers, stock adjustments and all policies are followed.

- Constantly seek to improve work processes for retail

- Maintain awareness of market trends in the watch industry, understanding forthcoming customer initiatives, and

monitoring what local competitors are doing.

Client Experience & Marketing Strategy Implementation

- Responsible for developing strategy and the implementation of the marketing plan within the boutiques through

close collaboration with the Retail Director.

- Create analytics to develop and launch suitable digital marketing initiatives for their region.

- Guide and support the Boutiques’ teams in engaging existing, reactivating, recruiting new, and building loyal and longterm

relationships with Clients

- Support the Retail Director in implementing client retention through well thought out Client experiences and gifting.

- Monitor and analyze all activations performance and ROI, propose improvements, and share best practices with

boutiques in their region.

- Participate to Boutique events in their region

Require Competencies

- Strategic thinker: able to view things with holistic and analytical eyes, construct realistic action plans, exercise good judgement to prioritize tasks, manage or acquire resources needed for the responsible area/doors - Relationships focused: collaborative, partnering and influencing skills - Coaching ability to develop and empower people: listening and empathy, feedback and motivation, performance management, delegation - Performance minded: decisive, strive for continuous improvement

- Communication: share the vision to inspire and engage - Strong client experience mindset - Planning, organization and change management skills - Problem solving and dispute and conflict resolution skills - Able to understand and synthesize business and market intelligence

Profile:

- Education: Bachelor degree or equivalent

- Languages: English

- At least 10 years’ experience in luxury retail and retail operations

- At least 5 years in store manager role

- Excellent managerial skills in culturally diverse work environment

- Experience of managing a multi-unit retail network required

- Strong business acumen

- Excellent skills in building relationships and conflict resolution

- Proficient in all Microsoft Office Suit – Word, Excel and Powerpoint

- Highly organized, proactive, excellent interpersonal skills

- Self-motivated, dynamic and creative

- Know how to communicate and transmit the vision of the main goals

- Excellence of customer service

- Be results oriented

Full time regular position with full benefits.