Provider Solutions Specialist Jobs

Classification: Contract

Contract Length: 3-months

Job ID: 16153223

At CereCore, our heart for healthcare is interconnected with our knowledge of technical solutions, creating a vital link that ultimately drives the delivery of high-quality care. CereCore is a wholly-owned subsidiary of Hospital Corporation of America (HCA) Healthcare.

CereCore is seeking a Provider Solutions Specialist to join our team Onsite in Gainesville, FL. This individual will work at one of the nation's leading providers of healthcare services, HCA Healthcare.

Summary:

The role requires working closely with an ecosystem of healthcare professionals including provider office personnel, Medical Staff Office, Provider Relations, Clinical Services, facility leaders, and others.

Responsibilities:

• Installs and supports IT&S software per HCA and Division IT&S standards and guidelines, focusing on products HCA provides to support the physician community
• This role is responsible for understanding the dynamic landscape of Health IT, various digital access points, and common clinical workflows
• Ensure providers (and personnel) have training and instruction on how to access and effectively utilize healthcare technologies and responding to, triaging, and delivering seamless coordination for provider support needs
• The Provider Solutions Specialist will maintain collaborative relationships and engage across business units to enhance the provider experience with technologies and communicate key provider technology enablers
• Technologies
• Assisting providers throughout the healthcare continuum from the introduction to adoption and advancing utilization of HCA

Requirements:

• Technical Skills – Entry Level
• Excellent Customer Service Skills
• Meditech and/or PatientKeeper Experience preferred
• College graduate or advanced course studies or related experience with three years previous experience in healthcare related field preferred
• Experience working at Hospital/ clinic preferred

CereCore was formed in 2001 as a shared service business within a large hospital operator. We focus solely on helping healthcare organizations align business and IT strategies to improve processes and patient care.