Pharmacy Orientation Training And Development Coordinator

Company Description

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

General Summary

Designs and implements internal training programs. Creates and coordinates pharmacy staff orientation, manages pharmacy standards, expectations, and measurements that build employee competencies and environment of continuous learning. Provides quality training through effective needs assessments, course design, qualified instructors, and evaluation, training resource materials, and learning reinforcement strategies.

Mission

All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Report to the director of pharmacy or designee.

Job Duties

• Assumes responsibility for the orientation and training program.
• Maintain records on the successful completion of competencies, including annual competencies.
• Participate and/or lead, as pharmacy representative, organization quality improvement initiatives/projects.
• Coordinate education programs to assure compliance within sterile compounding (USP 797) and non-sterile compounding practices (USP 795) and hazardous medication compounding (USP 800).
• Enters all new pharmacy users into systems and conducts training to automated dispensing cabinets (Pyxis), robotics, Kitcheck, Medkeeper and electronic medical record (EPIC), etc.
• Participate as a member of local and system pharmacy department and hospital multidisciplinary team committees.
• Develops/maintains an array of tools to ensure competency. This includes initial competency and annual re-certification for select competencies.
• Plans, implements, and evaluates continuing education programs designed to expand knowledge of staff for professional practice. Maintains records and documentation associated with continuing education programs.
• Coordinates pharmacy students and pharmacy technician students Experiential Learning Programs.
• Maintain knowledge of central and decentralized pharmacist roles and responsibilities
• Works with the management team to coordinate/maintain all departmental education materials including books, subscriptions, and publications.
• Coordinates and follows-up on hospital compliance training including UMMS-U programs, pharmacist and technician continuing education, and license renewals.
• Stays in close contact with each employee to make employee-specific adjustments.
• Consults with employee’s manager regarding probationary status.
• Organizes focus groups to address employee concerns raised during the annual surveys and during open forum discussions.
• Develop and maintain accurate and up-to-date record of all departmental training provided to pharmacists, technicians, learners, and leaders. Conduct post-implementation assessment of pharmacy education and development programs to ensure desired changes are achieved; modify programs to achieve desired results.
• Analyzes training needs to develop new training programs or modify and improve existing programs.
• Ensure all training required by regulatory bodies is completed and documented.
• Assists each project “implementation owner” in preparing in-service methodology and materials for news policies and procedures, programs, etc. and for programs that re-enforce existing policies and procedures, programs, etc. Administers programs either by personally conducting/delegating training sessions, preparing self- directed tools, or assigning training activities to other personnel.
• Develops and delivers orientation and training content for all pharmacy personnel and certifies successful completion of orientation and training processes.
• Reviews the training schedule of new hire pharmacists and technicians.
• Analyze and implement quality improvement measures for improving organizational performance.
• Oversees the departments’ staffing and scheduling functions.
• Design, maintain, and facilitate education and training programs aimed at developing the clinical skills of the pharmacy department staff and ensuring the competency of the pharmacists and technicians involved in pharmacy services.
• Precepts pharmacy students and residents.
• Coordinate efforts to ensure operations meet compliance and quality improvement standards and initiatives, including but not limited to:
• Ensures all team members have appropriate access to technology and programs required toto complete job duties and functions.
• Acts as primary contact/liaison with pharmacy schools and technician training programs.
• Monitor and ensure completion of competencies to meet departmental, institutional, and regulatory compliance needs.
• When needed/requested, review reports for medication errors, adverse drug events, ineffective service, or other problem identification.
• Ensure that existing automation is being utilized at the highest level of efficiency and develop efficiency standards.
• Works with the management team to ensure training approach meets operational needs and that the training method fits within the practical framework of the day-to-day business.
• Coordinate educational programs to support safe, efficient, and cost-effective use of medications within the OR.

Qualifications

Education & Experience

Bachelors or Doctorate of Pharmacy from an accredited school of Pharmacy.

• Preferred: PGY1 Residency.

Three (3) years previous working experience as a pharmacist in an institutional setting.

• Preferred: Experience educating, training, and supervising staff

Licenses & Certifications

Current Maryland License (or eligible for licensure in the state of Maryland).

• Preferred: Board Certification in Pharmacotherapy; Lean Six Sigma Certification.

Additional Information

All your information will be kept confidential according to EEO guidelines.