Us - Learning, Training & Development Specialist

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

At Xometry, we have a relentless devotion to helping our customers with their project engineering needs. As an emerging, high-growth, global, and dynamic organization, we recognize the impact our people make every day with our customers and partners.

As the Learning and Development Specialist, reporting to the Director of Learning and Development, the ideal candidate brings creativity, autonomy, and an ability to influence others; these are central as we continue to build our learning culture.

Although this position supports learning initiatives across the organization, you will initially partner with the sales team, including sales leaders, to assess, design, and deliver training solutions aligned to organizational goals. You are a confident and skilled facilitator with a background leading program with specific focus on sales team and sales leadership development. You will collect feedback on sessions from participants and leverage it to enhance our programs.

Major Areas of Responsibility:

• Develop and administer assessments at each sales tier training level to properly build and engage the sales team.
• Facilitate leadership training and coaching skills programs.
• Expand, develop, and deliver training programs with robust sales content for a varied audience that increases customer engagement and sales proficiency.
• Oversee and maintain sales training materials and procedures in an accurate and timely manner to support the team and functions of the department. Revise training procedures and related documentation as needed.
• Work collaboratively with sales leadership to onboard and train new sales representatives in the most effective way possible.
• Create and deliver customized learning modules to meet long and short-term needs of various sales roles for use in the classroom or virtually.
• Coordinates/communicates plans and activities with others, as appropriate, to ensure a coordinated work effort and team approach.
• Prepare a monthly/quarter sales training dashboard of results to evaluate performance or developing training.
• Keeps Director of Learning and Development informed of important developments, potential problems, and related information necessary for effective management.
• Serve as advisor to our employees by answering their questions and concerns.
• Proactively provide recommendations that align with business strategies.
• Keep yourself updated about sales training developments.
• Develop training activities such as role plays, discussions, and different exercises to strengthen the team’s skills.
• Internally market and support sales enablement programs.
• Governs, adds, and maintains all content which includes leveraging online courses, curriculum assignments, learning plans, and notifications.
• Collaborate with sales leadership to identify and support coaching efforts in areas of opportunity.
• Manages the logistics of sales training programs and learning deliverables to include course assignments, setting up and assisting with Zoom training sessions, and recording event attendance.
• Analyze needs of various roles and develop innovative and creative training solutions.

About You:

• You value different ideas and opinions.
• Demonstrated teamwork, initiative, and the ability to accomplish tasks independently with minimal direction and continuous process improvement efforts.
• Self-starting, driven and able to work autonomously; willingness to accept challenging projects with an ability to handle detail accurately within established deadlines and under pressure.
• Demonstrated background, collaborating, and developing impactful training programs for numerous functional business areas including sales.
• You listen courageously and remain curious in all that you do.
• You help promote a culture of diversity and inclusion within the department and the larger organization.

Qualifications:

• Demonstrated ability to assess, design, develop, and facilitate learning solutions through collaboration within a sales function.
• Working knowledge and experience in Instructional Design, use of assessments, and evaluation of training programs for adult learners.
• Proven ability to work independently and in a team setting, while managing multiple priorities.
• Excellent verbal and written presentation and communication skills.
• Excellent facilitation and presentation skills, able to effectively engage small- and large-scale audiences with diverse backgrounds.
• In-depth knowledge of sales process’ and best practices.
• Proven project management skills, with the ability to participate in initiatives according to business needs and strategy.
• Demonstrated problem-solving skills, along with creativity and professionalism, to address issues.
• Sense of ownership and pride in your performance and its impact on company’s success.
• 2+ years of a proven and successful sales track record preferred.
• Certification, extensive training and/or other related licenses in Training and Development preferred.
• Ability to handle confidential information with the utmost judgment and discretion.
• 4+ years in training and development, with experience designing learning solutions in a fast-paced, high-performing organization. Bachelor's Degree required.
• Experience in the manufacturing industry a plus.

Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness and providing a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.