People Operations (Hr) Coordinator

At Mercury, we are on a mission to help life sciences and healthcare companies focus on what matters to them while we focus on simplifying and removing the friction in shipping.

We live our values of

• World-Class Teamwork
• Client Obsession
• Relentless Improvement

As a company, we have a strategic and deliberate growth focus. We are profitable with an exponential growth trajectory. To keep up with increasing demand, we need self-motivated, innovative go-getters in every function. If you want an opportunity for leadership, ownership, accountability, and you're excited about contributing to a high-growth company that has a strong foundation where you can make an immediate impact, Mercury is the place for you!

The People Operations Coordinator plays a crucial role in supporting the overall human resources and people operations functions within the organization. This role involves assisting in various aspects of employee lifecycle management, from recruitment and onboarding to employee engagement and offboarding. The People Operations Coordinator collaborates closely with the Chief People Officer, managers, and employees to ensure a positive and effective employee experience. This position will report directly to the Chief Marketing and Chief People Officer.

In-Office presence in our Columbus, Ohio office is required.

Key Responsibilities:

Recruitment and Onboarding:

• Schedule interviews and coordinate interview logistics.
• Facilitate the new hire onboarding process, including paperwork, orientation, and training.
• Assist in posting job openings on various platforms and job boards.
• Assist in conducting initial interviews or assessments if required.
• Screen resumes and applications to identify qualified candidates.
• Coordinate background checks, reference checks, and employment offers.

Employee Records and Administration:

• Help manage personnel files and ensure compliance with data protection regulations.
• Maintain accurate and up-to-date employee records in the HRIS (Human Resources Information System).
• Process employment-related documents, such as contracts, offer letters, and employee changes.

Office Management:

• Manage office supplies, equipment, and inventory, and replenish items as needed.
• Collaborate with IT to order technology for new hires
• Coordinate with vendors and service providers for office maintenance and repairs.

Benefits and Compensation:

• Support benefits enrollment and changes for employees.
• Collaborate with the finance team to ensure accurate payroll processing.
• Assist in administering employee benefits programs and addressing employee inquiries.

Employee Engagement and Relations:

• Support employee recognition programs.
• Address basic employee inquiries and escalate complex issues to the HR team.
• Assist in organizing employee engagement activities and events.

Performance Management:

• Assist in the coordination of performance review processes.
• Track and maintain performance appraisal records.

Learning and Development:

• Coordinate training sessions and development programs for employees.
• Maintain training records and assist with training logistics.

Offboarding:

• Coordinate the employee offboarding process, including exit interviews and paperwork.
• Assist with the return of company property and transition tasks.

Compliance and Reporting:

• Prepare HR-related reports and metrics for internal use.
• Assist in maintaining compliance with employment laws and regulations.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Basic understanding of employment laws and regulations.
• Previous experience in a human resources or administrative role is a plus.
• Proficiency in using HRIS and Microsoft Office Suite.
• Ability to handle sensitive and confidential information with discretion.
• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

Attributes:

• Team player with a positive and collaborative attitude.
• Customer-service orientation when interacting with employees and stakeholders.
• Self-motivated and able to manage multiple tasks with minimal supervision.
• Strong problem-solving skills and ability to adapt in a dynamic environment.