Bpo Coordinator Jobs

Title: BPO Coordinator

Location: Hybrid- onsite 3 days a week, Columbus OH 43206

Duration: contract through 12/31/2023

Pay Rate: $20/hr

Interviewing this week**

RESPONSIBILITIES:

1. This is administrative work performing non-routine administrative tasks related to the coordination and oversight of Business Process Outsourcing (BPO) deliverables.

2. Provide support and coordination for new and existing BPO governance deliverables.

3. Coordinate transitioning new BPO opportunities to suppliers.

4. Interact with international suppliers to ensure deliverables are met.

5. Act as contact point between internal and external teams for outsourced projects

6. Work with the corporate legal department, strategic sourcing, and risk management to move documents through the approval workflow.

7. Review change control materials to ensure quality, completeness, and adherence to the contract.

8. Facilitate and present in meetings or forums as needed.

9. Identify opportunities to streamline and enhance governance processes and clarify roles and responsibilities as needed.

10. Assists in oversight of the BPO Governance portfolio and perform follow up to ensure compliance with governance methodology and deliverables.

11. Validating accuracy and processing supplier invoices,

12. Update Excel spreadsheets with financial data.

QUALIFICATIONS

1. The candidate needs to be able to:

1. prepare/edit presentations in PowerPoint
2. update spreadsheets in Smartsheet and Excel
3. interact with contract governance systems

2. Familiarity with managed service provider contracts, statements of work, and change orders

3. Ability to collaborate with teams across the organization