Office Specialist Jobs

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Developmental role will learn the funeral industry, regulations, processes and procedures. Provide accounts payable/receivable bookkeeping and administration supporting daily operations for multiple funeral home, cemetery, or care center locations. Review sales contracts for completeness, process payments, and maintains customer records in propriety systems. Coordinate ordering, invoicing, payments, and product installation.

JOB RESPONSIBILITIES

• Prepares Capital Expenditure Authorizations (CEA) invoices for approval and payment; maintains CEA invoice record-keeping.
• May train colleagues on processes and answer routine questions.
• Process accounts payable and receivable ensuring compliance with regulations and controls. Compare invoice to contract/purchase order, confirm authorization of products and services, obtain approval(s), prepare payment/receivable records, update various systems, receive and record payments to customer accounts. Resolve routine problems promptly and effectively.
• Responds to client family questions (in person, telephone, or email) regarding payments, payoff, name/address changes, and irrevocable requests. Interface with client families professionally delivering high customer service.
• Reviews Pre Need and At-Need contracts for thoroughness and completeness as well as double check and systems entry. Scans documents and saves electronic version in proprietary software.
• Coordinate the purchasing, receipt of goods, and installation of cemetery and mausoleum markers. Proof marker to design specifications; address issues. Coordinate installation with cemetery and client family; status Funeral Director.

MINIMUM Requirements

Education

• High School diploma or equivalent

Experience

• Proficient data entry and database skills
• At least two (2) years bookkeeping, accounts receivable/payable, or directly related experience

Knowledge, Skills & Abilities

• Proficient with MS Office suite
• Quickly adapt to shifting priorities and business needs
• Ability to work productively with general guidance to achieve work objectives in a timely manner; willingness to self-learn and ask questions to clarify processes or expectations
• Clear verbal and written communication skills

Compensation:

Salary: $24.00/hr. - $30.00/hr.

Benefits:

Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program