Order Specialist Jobs

Job Title: Order Specialist

Reports to: Team Lead

Job Location: Los Angeles, CA - Hybrid (Must be a CA resident to come into the office as needed)

About SHEIN

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.

Position Summary:

As a growing company, we are looking for dedicated, enthusiastic, kindly order specialist who is eager to grow in a dynamic work environment. As an order specialist, you need to confirm the order information with customers. We provide our own proprietary analytical models and rules to process orders.

Job Responsibilities:

• Provide feedback in time when finding work-related problems.
• Communicate with customers to confirm the order information via email, telephone, etc.
• Identify risks level of an order.

Job Requirements:

• Attention to detail
• Proficiency in using MS office.
• Relevant customer service work experience is preferred.
• Ability to work independently and meet tight deadlines
• Excellent communication ability
• High school diploma or equivalent.
• Organizational and time-management skills

SHEIN Distribution is an equal opportunity employer committed to a diverse workplace environment.

Pay: $21.25 Hourly