Mortgage Branch Receptionist/Jr. Processor

Under general supervision of the Branch Manager, the Receptionist/ Jr. Processor serves visitors by greeting, welcoming, and directing them appropriately, notifies company personnel of visitor arrival; maintains security and telecommunications system.

Essential Job Functions

• Directs visitors by maintaining employee and department directories; giving instructions.
• Knowledge of loan origination systems
• Assist Processor with verifications
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Welcomes visitors by greeting them, in person or on the telephone, answering or referring to inquiries.
• Follow up on Escrow
• Contributes to team effort by accomplishing related results as needed
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

Minimum Requirements

• 1+ years of mortgage loan processing experience preferred
• Bilingual Preferred
• High School or GED required

Knowledge, Skills And Abilities

• Professionalism
• Phone Skills
• Microsoft Office Skills
• Customer Focus
• Informing Others
• Telephone Skills
• Verbal Communication
• Handles Pressure
• Supply Management
• Organization
• Listening

USD $15.50/Hr.

USD $18.50/Hr.