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Company | WelbeHealth |
Address | Long Beach, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-29 |
Posted at | 7 months ago |
As the initial point of contact for WelbeHealth patients, visitors, and community partners, the Receptionist is accountable for the operation of the front desk. Acting with the highest standards of professionalism, courtesy, and customer service, the Receptionist welcomes all participants, families, staff, and visitors by telephone and in-person, and facilitates communication between staff, participants, and their families.
- Ensuring phone coverage
- Oversee front door, including ensuring visitors sign in and out
- Monitor and track current office supply inventory and order supplies as needed
- Routing calls appropriately
- Greet and interact with patients, families, community partners, and visitors in an inviting and courteous manner, creating a welcoming environment
- Ensure the administration storage area, conference rooms, and staff lounge areas are stocked, organized, and tidy
- Oversee all mail service, including distribution of incoming mail and packages, and preparing outbound mail
- Answering the phone promptly and courteously
- Participate in emergency planning and maintain emergency preparedness binders and logs in the reception area, as identified in the emergency preparedness policies and procedures
- Handle the WelbeHealth main phone including:
- Experience with Microsoft Office (Outlook and Word)
- Highly motivated, self-directed, able to execute tasks in a rapidly changing environment, and able to make sound decisions in emergencies
- Strong customer service orientation
- Minimum of two (2) years of experience providing clerical assistance, or as a receptionist
- High school diploma or equivalency
- Monday – Friday schedule
- Medical insurance coverage (Medical, Dental, Vision)
- And additional benefits
- Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
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