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Company

WelbeHealth

Address Long Beach, CA, United States
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-09-29
Posted at 7 months ago
Job Description
As the initial point of contact for WelbeHealth patients, visitors, and community partners, the Receptionist is accountable for the operation of the front desk. Acting with the highest standards of professionalism, courtesy, and customer service, the Receptionist welcomes all participants, families, staff, and visitors by telephone and in-person, and facilitates communication between staff, participants, and their families.


Essential Job Duties:


  • Ensuring phone coverage
  • Oversee front door, including ensuring visitors sign in and out
  • Monitor and track current office supply inventory and order supplies as needed
  • Routing calls appropriately
  • Greet and interact with patients, families, community partners, and visitors in an inviting and courteous manner, creating a welcoming environment
  • Ensure the administration storage area, conference rooms, and staff lounge areas are stocked, organized, and tidy
  • Oversee all mail service, including distribution of incoming mail and packages, and preparing outbound mail
  • Answering the phone promptly and courteously
  • Participate in emergency planning and maintain emergency preparedness binders and logs in the reception area, as identified in the emergency preparedness policies and procedures
  • Handle the WelbeHealth main phone including:


Job Requirements:


  • Experience with Microsoft Office (Outlook and Word)
  • Highly motivated, self-directed, able to execute tasks in a rapidly changing environment, and able to make sound decisions in emergencies
  • Strong customer service orientation
  • Minimum of two (2) years of experience providing clerical assistance, or as a receptionist
  • High school diploma or equivalency


Benefits of Working at WelbeHealth: Apply your clerical expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.


  • Monday – Friday schedule
  • Medical insurance coverage (Medical, Dental, Vision)
  • And additional benefits
  • Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time


Salary/Wage base range for this role is $18.38 - $22.05 + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.


COVID-19 Vaccination Policy


At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all of our employees and proof of vaccination prior to employment is required.


Our Commitment to Diversity, Equity and Inclusion


At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.


Beware of Scams


Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]