Receptionist Jobs

Salary Range: $15.33 - $21.11

Pay rates are determined based on experience and internal equity.

Position Summary

• Must work well under stress or tight deadlines.
• Processes telephone communication efficiently and courteously.
• Works directly under the CCC Administrator
• Assists DON as needed.
• Provides information regarding services and explains facility policies.
• Must work well with supervisors, co-workers, patients/residents, family members and visitors.
• Greets and directs patients and visitors
• Performs paging in a clear and accurate manner in accordance with hospital guidelines.
• Distributes information accurately and legibly.

District Responsibility

• Support the District Mission and Values
• Demonstrate Respect, Professionalism and Courtesy to all patients/residents, visitors, other providers and coworkers, as delineated in the LVMC “Commitment to Care”.
• Constantly use C-I-CARE principles when communicating with others.
• Performance Improvement Activities
• Professional Development

Position Duties/Responsibility

• Answers telephone calls and greets visitors. Answers their questions, provides information, and escorts visitors to their desired destination when needed.
• Assists with Admission Packet assembly.
• Collects mail and intra-district distribution from the nurse’s station and distributes it throughout the facility.
• Processes the resident mail for the activity staff to deliver.
• Accurately prioritize and announce facility-wide codes.
• Other Duties Assigned by Administrator.
• Appropriately identifies situations requiring attention and proceeds to seek assistance from Directors and Administrator.
• Processes Certified Mail
• Assists the Administrative Secretary/Admissions Coordinator as needed.

Essential Functions

• The ability to be supervised.
• The ability to use the current system to announce Codes and make pages.
• The ability to communicate verbally with visitors in person or on the telephone.
• The ability to have positive personal interactions with staff, patients/residents and visitors.
• The ability to work as a Team member.

Position Qualifications

• Exhibits the ability to organize multiple assignments and follow through with accuracy.
• Certifications/License: Current California driver’s license, have no convictions for serious driving violations and be insurable by the District’s insurance carrier.
• Effective communication skills with spoken English and handwritten notes.
• Demonstrate ability to use Word software.
• Exercises good judgment under stress. Demonstrates initiative, emotional stability, tact and poise.
• Positive public appearance.
• Able to file accurately both alphabetically and numerically.
• Education: High School diploma or equivalent.
• Experience: Previous office/hospital experience preferred. Experience with geriatric residents is preferred.
• LVMC reserves the right to modify the minimum requirements depending on the needs of the organization.

PI229943660