Asst Mgr Scm Operations

Department:

Supply Chain Management

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

:

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Assistant Manager Supply Chain Management (SCM) Operations invests in the future of Southwest’s People in their Leadership and championing of their Center of Excellence (COE) Team. This Team is responsible for the operational management of the Source-To-Pay (S2P) system, processes, and policies within SCM. This Assistant Manager will help to execute system and process strategies across SCM, and they’ll be the primary liaison between SCM, Finance, and Technology on topics related to S2P. The Assistant Manager SCM Operations is excited to join an innovative space and have the opportunity to develop their People and Team. They’ll learn and grow in their expertise each day and help pilot the future of Southwest Airlines.

Additional details:

• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

• Responsible for the operational management of back office support solutions across Supply Chain Management (SCM) including process optimization and development, and continuous improvement efforts. Acts as the primary liaison to all SCM and Finance Teams involved in the use, development, or integration of enterprise systems, databases or tools (e.g. SAP, Ariba, Alteryx, Tableau).

Model the Southwest Way

• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
• Invest in Leadership and self-growth through participating in continuous learning and development
• Adhere to Company Values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment

Responsibilities

• Anticipate Leadership’s questions and prepares communication accordingly; consistently informs and communicates with key Stakeholders (e.g. presentations, reporting, and status updates)
• May perform other job duties as directed by Employee's Leaders
• Leads a Team with deep expertise and broad acumen to improve complex procurement processes and elevate process efficiencies, consistencies, and compliance to transform and drive procurement excellence for the benefit of Southwest Airlines.
• Maintain detailed knowledge of all enterprise systems and applications with integrations or dependencies on both existing and planned SCM systems, policies, and procedures
• Provide subject matter expertise to buyers and Business Leadership with supplier negotiations, complex purchasing transactions, technical, legal and contractual issues
• Provide proficient problem solving expertise via best practices; takes a lead role and is effective in facilitating discussions and resolving conflicts; trains and develops skill set within Teams
• Foster a Team environment whereby Employees are focused on innovation and data-driven, constant improvement of technology and tools with a focus on efficiency and automation
• Cultivate and manage cross functional relationships to identify and execute on high priority and high impact projects
• Build market intelligence capabilities and analyze trends and solutions to support the procurement strategy

Knowledge, Skills and Abilities

• Ability to share information with Team Members, delegate responsibility, and promote support and interaction among Team Members
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
• Ability to execute a plan and influence
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of the principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluating Customer Satisfaction
• Skilled in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Ability to see potential bottlenecks or disruptions that could potentially get in the way of keeping a schedule and shares with other Teams
• Ability to prioritize Team’s work and meet Customers’ timelines while delivering high-quality work for internal Customers
• Skilled in assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

Education

• Required: High School Diploma or GED

Experience

• System administration with various technologies (e.g. SAP ERP, SAP Ariba, database management, Alteryx, Tableau) in a business or information technology environment
• Fully functioning, broad knowledge in:
• Supporting Supply Chain Management operations with process optimization and development
• Service management
• People Leadership with focus on change management and leading a Team through process changes and continuous improvement initiatives

Licensing/Certification

• N/A

Physical Abilities

• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to perform work duties from limited space work station/desk/office area for extended periods of time

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

• Competitive market salary from $107,650 per year to $119,600 per year* depending on qualifications and experience**. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck***
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit****
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount doesn’t guarantee employment for any particular period of time

**Competitive market salary from $107,650 per year to $119,600 per year is the starting salary range. Salaries may increase over time based on performance and market movement.

***401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

****ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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