Manager, Global Residential Products Partner Training

What to Expect
As Global Channel Training Manager – you will focus on all aspects of Training for our Global Tesla Energy Channel Sales for APAC, EMEA, and NAM. We seek someone with years of experience developing creative, thoughtful, innovative solutions that contribute to a World Class training organization. As the team continues to grow – we need a strong leader specializing in operational efficiency, analytics, strategy, and people leadership. What You’ll Do

• Regularly assess and refine training materials, methodologies, and delivery techniques to maximize the quality and impact of our programs.
• Installer operational efficiency training
• Facilitate open communication between channel partners and internal teams, creating a supportive and collaborative environment that enhances partner success and satisfaction.
• Cross-pollinate ideas between channels
• Establish key performance indicators to evaluate the effectiveness of training initiatives and identify opportunities for continuous improvement.
• Develop and deliver comprehensive train-the-trainer programs for distribution partners on product features and installation requirements.
• Expand training programs to include products (Powerwall, Powerwall+, Solar, Wall Connector) and services (Tesla Electric).
• Oversee the training budget, ensuring all initiatives are cost-effective and aligned with company objectives.
• Coordinate regional in-person hands-on training
• Foster cross-functional collaboration among sales, marketing, product management, and technical support teams to assess training needs and create relevant content.
• Train and educate Global Installation Partner Network (new candidates and continuing education), including:
• Building and delivering training content
• Provide training and education for Certified Installers, distributors, installers, and internal teams.
• Conduct auditing and quality assurance for the Certified Installer Program.
• Support partner onboarding through targeted training application for both sales and installation support
• Build regional, in-person training capacity, also Tesla Energy Mobile Training Vans
• Support sales teams with product presentations and educational materials at both CI and Tesla-led consumer events.
• Manage and maintain the global training calendar, ensuring smooth logistics coordination for in-person and virtual sessions, including scheduling, resource allocation, and participant communication.

What You’ll Bring

• Ability to travel regularly up to 75%; this is an on-the-road job serving our customers, including international travel to the regions and countries supported
• Strong organizational and project management skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.
• Ability to work both independently and collaboratively within a fast-paced, dynamic environment.
• Experience of leading Training programs in an exponentially growing operations environment
• Bachelor's degree in engineering, business, education, or a related field; advanced degree is preferred
• Proven track record of designing, implementing, and managing successful training programs for a diverse audience across multiple regions, countries and languages
• A minimum of 5 years of experience in training and development, preferably in the energy industry
• Familiarity with battery storage systems and the energy industry is highly desirable.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage and motivate participants at all levels of expertise.

Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

LGBTQ+ care concierge services

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation
$76,000 - $210,000/annual salary + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
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