Legal Intake Coordinator Jobs

Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an Intake Coordinator to take our client relations to the next level and manage our growing caseload.

Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, is confident in sales, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients' lives every day. If this sounds like a job you’d love, apply now! **Due to the volume of applications, please read the following below:**

• Applications with cover letters submitted will be prioritized over applications without cover letters. If you are unable to attach it separately, please attach it to your résumé/CV.
• No calls or emails, please.
• Please note that only candidates residing within two (2) hours of the Atlanta, Georgia area are being considered at this time.
• Within your cover letter, discuss how your unique set of skills makes you the ideal candidate for the role. If you have experience in sales, please discuss your experience.

The position is fully remote; however, rare trips to either office may be required and will be discussed beforehand. Competitive compensation is available with benefits.

Compensation: $18 - $22 per hour + bonus + benefits

$18 - $22 hourly + bonus

• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files

• Follow up on prospective leads and potential clients
• Follow procedures and able to adhere to well-defined policies as well as be comfortable with high standards and technology
• Manage attorney schedules, including prospective client consultations

• Familiarity with case management and CRM systems a bonus
• High school diploma or equivalent needed, while a Bachelor’s degree is desired
• Solid data entry, spreadsheet management, and computer skills
• Possesses outstanding communication skills and sense of empathy

• Previous experience in a law firm environment or exposure to family law terminology is a plus
• Both customer service and sales experience are required
• Proficiency with Microsoft Office products, especially Microsoft Teams
• Previous experience in an office setting is a plus
• Consultative sales experience is a HUGE plus

Lunn Law LLC is honored to serve the residents of Metro Atlanta. Lunn Law offers forthright and seasoned legal advice and guidance. In addition to initiating family law cases by filing the initial complaint or petition, Tiffany R. Lunn and Lunn Law also represent defendants in family lawsuits. Representation by Lunn Law will be solid, smart, and compassionate. Whether it is a high-conflict divorce or an amicable settlement, the law firm's goal is the client's goal. Lunn Law LLC is a law practice that is concerned with a client's minor issues and complex matters. Attorney Tiffany Lunn also takes on one pro bono case a year to assist indigent persons in need of representation. Lunn Law LLC has offices in Fayetteville, GA, and Jonesboro, GA.