Lead Data Processor - Administrative Clerk

Are you someone who thrives in a fast-paced environment? Do you have a keen eye for detail and a hunger for success? If so, we have an exciting opportunity for you! As our Lead Data Processor - Administrative Clerk at our Jamaica, NY office, you have the chance to work in a dynamic and collaborative nonprofit office environment, where your customer service skills are valued and your contributions rewarded.

We offer a competitive wage of $18/hr and comprehensive benefits that include medical, dental, vision, a flexible spending account (FSA), short- and long-term disability, a 403(b) plan, an employee assistance program, a future mom's program, and life insurance.

About Our Nonprofit

In 1935, three men who had sustained injuries in WWI met in Times Square and literally changed the world for people with physical disabilities. Fedcap Rehabilitation Services provides an array of services to youth and adults, helping thousands of individuals graduate from high school, obtain vocational certification or a college degree, become work-ready, and obtain meaningful employment as they achieve long-term economic well-being.

Our mission is to create opportunities for people facing barriers to economic well-being. To achieve this mission, we strive to attract and retain talented, creative, and dedicated staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

DAY-TO-DAY FOR A LEAD DATA PROCESSOR - ADMINISTRATIVE CLERK

In this administrative and customer service role at our nonprofit, you are responsible for managing our nonprofit's document control processes as well as providing accurate and timely information to customers. This will include performing high-volume document scanning, conducting quality control, and resolving routine or complex document management issues.

You also organize documents according to classification and category as well as archive, retrieve, and distribute filed documents as requested. When batching documents, performing re-scans on bad images, verifying work on index fields, and conducting final audits, your focus is accuracy. You champion service and process improvement suggestions that help our company excel and make you an asset to our team!

In this customer service role, you work during the day and may travel to different customer locations as needed.

WHAT WE NEED IN A LEAD DATA PROCESSOR - ADMINISTRATIVE CLERK?

• 3+ years of customer support and operations experience
• Excellent customer service skills
• Proven track record of handling a high volume of work
• Experience with data entry, imaging, and data capture
• Experience working with a high-speed scanner, large format scanner, booking scanner machine, or custom program tools
• Working knowledge of Kofax, Paper Flow, or Google docs software
• High school diploma

The ability to manage multiple tasks at once, remain detail-oriented, and work effectively in a team is also critical to your success in this role. With the right qualifications and attitude, you can be successful in our office.

HOW TO APPLY FOR THIS LEAD DATA PROCESSOR - ADMINISTRATIVE CLERK JOB

If you think this office job is a fit for what you are looking for, then applying is a snap. Just follow the instructions on this page. We value your time, so we aren't going to ask you to fill out a long, drawn-out application. This entire application process should take you less than 3 minutes to complete. Good Luck!

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