L&D Program Manager (Manager Development)

Riot’s People team exists to help Riot make better decisions around its talent. We bring our expertise to all of those typical HR activities such as hiring, onboarding, learning and development, diversity and inclusion, performance management, benefits, perks, compensation, workplace experience, labor relations, and offboarding so that all Rioters can flourish.

The Learning & Development Program Manager (Manager Development) will play an important role in the development and implementation of our Manager and Leadership development learning programs at Riot and partner closely with Riot’s broader learning teams, including the Core Learning team, Instructional Design team, and multiple Riot University teams. You will ensure and high quality delivery of desired learning outcomes across multiple major programs (e.g. Performance Management, Feedback, Manager Development, Leadership Development). You will also partner with program managers and other relevant partners to translate Riot needs into pragmatic learning solutions that achieve our goals. The L&D Program Manager will report to the L&D Manager and will be a craft mentor to other members on the broader L&D team.

Responsibilities

• Negotiate services and costs with vendors and providers. Work with others in areas such as risk management, accounting, finance and legal disciplines to determine feasibility regarding cost, risk to the company, and possible legal effects.
• Work with Sr. L&D Coordinator to produce and analyze metrics, surveys, and data to assess L&D program effectiveness and opportunities for improvement of L&D programs.
• Create and implement communication and marketing strategies to increase the awareness of L&D programs.
• Evaluate learner needs and desired outcomes, propose solutions, and support the consistent development of identified areas of opportunity.
• Collaborate and support the team on a variety of programs as well as work independently in developing learning strategies and solutions to support managers and leaders.
• Develop, facilitate and deploy courses, programs, and resources to Managers and leaders globally at Riot across multiple learning modalities (classroom, virtual, eLearning, MOOC) that allow Riot’s mission and Bold Bets.
• In partnership with the Manager, L&D and Director, L&D, consult with leaders across Riot supporting development and learning needs while building productive relationships and collaborating effectively.

Qualifications

• 5+ years experience with consulting with Manager, Leaders, and partners, knowledge of how to develop learning strategies, facilitation and design experiences for Senior leaders and managers
• Bachelor's degree required
• Operate with project management and build and socialize project roadmaps.
• Experience with Learning Management Systems (Workday)

Desired Qualifications

• Experience in a similar role at a fast-growing tech company or other similar company
• Management or Management Consulting Experience
• MBA, or Education Graduate Degree

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Our Perks

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in gaming