Junior Recruiter

Basic Purpose

Through prospecting and persuasion, the Junior Recruiter (JREC) recruits and places healthcare professionals for travel nurse assignments throughout the US. The successful JREC will support an active pool of healthcare professionals who can be matched to client facilities’ needs, ultimately impacting fill rate, revenue, and profitability.

Essential Functions

• Ensure traveler satisfaction on each assignment through planning and follow-through.
• Will Create and pitches pay packages.
• Meet or exceed key performance expectations: outbound calls, candidate submittals, and weeks booked.
• Generate communication for travelers, pre-employment, or documents packets.
• Any other duties required by Management
• Communicate regularly with travelers regarding assignment-related details.
• Cultivate relationships and provide excellent customer service to build a loyal and active base of working healthcare professionals in the database.
• Build and sustain positive business relationships with clients and co-workers.
• Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
• Identifies positions for submission. Maintain and update candidates’ files including work history, skills checklist(s) and assignment evaluations in preparation for submission or renewal.
• Retain flexible schedules in order to service nurse staff requests and/or handle issues.
• Facilitate resolution to problems for travelers on assignment; research, define and resolve problems.
• Re-qualify candidates through referencing; obtain references verbally or electronically, verify written references and performance evaluations. Once references are obtained, verify candidate meets CCN standards for placement. When candidate’s references do not meet CCN’s standards, identify and facilitate next steps including eligibility status change.
• Submits and secure professionals for assignments.
• Manage the credentialing requirements for working clients. Provide accurate, timely information to travelers regarding expiring credentials and certification utilizing expiring documents and licensure reports, assist with locating classes, labs to ensure compliance, notify Recruiter and Compliance of status and potential issues, facilitate 100% compliance for a required credentials document activities in Scout (CCN) operating system.
• Maintain an open line of communication with the active nurse staff with appropriate follow-up. Uncover nurses' needs, situations, and problems by asking questions.
• Manages margin per assignments.
• In the event a Recruiter is out of the office, the JREC will handle full desk coverage.
• Will Creates profiles.
• Recruit viable candidates for travel nurse assignments from all sources through prospecting, generating referrals, and working leads in the database.
• Sell assignments to prospective travelers by probing for unspoken needs and using a consultative sales approach.
• Maintain positive relationships with healthcare travelers to enhance patient care through supplemental staffing.
• Maintain and update candidate database files and required documents within the database.

Qualifications

• Some recruiting experience preferred, but not required.
• Must possess excellent judgment to prioritize work, handle multiple projects at once, and meet objectives
• Strong presentation skills verbal and in person
• Excellent customer service delivery
• Extreme sense of urgency
• Minimum of 1 year of customer service experience required.
• Goal driven / Detail oriented

Education

High School diploma or equivalent required. Bachelor’s degree from an accredited college or university preferred.

Work Conditions

• Employees must possess comfort in learning, training and engaging with others virtually through Microsoft Teams and Zoom.
• Usually work regular office hours but may have to work nights or weekends. Open work area in an office environment. Sedentary for prolonged periods of time. Regular use of complex phone and computer systems.

Benefits

Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance.

Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability