Senior It Help Desk Technician Jobs
It Help Desk Technician (On Site)
By Malarkey Roofing Products
At Williamsport, OH, United States
It Senior Technician Jobs
By City of Cambridge, MA
At , Cambridge
$37.48 - $42.81 an hour
It Support Technician (Help Desk)
By Avetta, LLC
At , Tustin, 92782
$64,480 a year
It Help Desk Technician Apprenticeship
By OpenClassrooms
At , Long Beach
$16 - $20 an hour
Help Desk It Technician Ii
By DAS Health
At , Remote
It Help Desk Technician
By Mid Atlantic Finance Company
At Houston, TX, United States
Senior It Help Desk Technician
By AAA Texas
At , Coppell, 75019
It Help Desk Technician
By Motorola Solutions
At , Schaumburg, 60196
It Help Desk Technician
By Zeus Fire & Security
At , Paoli, 19301
It Help Desk Technician
By Garden of the Gods Resort and Club
At Colorado Springs, CO, United States
It Help Desk Technician
By Boulo Solutions
At Dublin, OH, United States
It Help Desk Technician Apprenticeship
By OpenClassrooms
At , Bakersfield
$16 - $20 an hour
Level 2 It Help Desk Technician
By AI Engineers
At , Middletown, 06457, Ct
It Help Desk Jobs
By INGELLICOM
At , Guaynabo, 00968, Pr
It Help Desk Jobs
By PROLIM Corporation
At Ann Arbor, MI, United States
It Help Desk Technician
By TotalMed, Inc.
At Utah, United States
It Help Desk Technician - Entry Level
By Middleground Technologies
At Westchester, IL, United States
It Help Desk Technician
By Step Up For Students
At United States
It Help Desk (8220) Jobs
By IT Resources
At United States
It Help Desk Technician
By Ledgent Technology
At Portland, Oregon Metropolitan Area, United States
Are you a Senior IT Help Desk Technician looking for a new challenge? We have an exciting opportunity for you to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to our customers. If you have a passion for technology and a desire to help others, this could be the perfect job for you!
Overview The Senior IT Help Desk Technician is responsible for providing technical support to customers and staff. They are the first point of contact for customers and staff who need assistance with IT-related issues. The Senior IT Help Desk Technician is responsible for troubleshooting hardware and software problems, providing technical advice, and resolving customer issues in a timely manner. Detailed Job Description The Senior IT Help Desk Technician is responsible for providing technical support to customers and staff. They are the first point of contact for customers and staff who need assistance with IT-related issues. The Senior IT Help Desk Technician is responsible for troubleshooting hardware and software problems, providing technical advice, and resolving customer issues in a timely manner. They must be able to diagnose and troubleshoot a variety of technical issues, including hardware, software, and network-related problems. They must be able to provide technical advice and support to customers and staff, and must be able to explain technical concepts in a clear and concise manner. The Senior IT Help Desk Technician must be able to work independently and as part of a team. Job Skills Required• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot hardware and software problems
• Ability to explain technical concepts in a clear and concise manner
• Ability to work independently and as part of a team
• Knowledge of IT systems and networks
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
• Knowledge of network protocols and security
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with Windows and Mac operating systems
• Experience with Microsoft Office Suite
• Experience with network protocols and security
Job Knowledge
• Knowledge of IT systems and networks
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
• Knowledge of network protocols and security
• Knowledge of troubleshooting hardware and software problems
• Knowledge of customer service principles
Job Experience
• 5+ years of experience in IT support
• Experience with Windows and Mac operating systems
• Experience with Microsoft Office Suite
• Experience with network protocols and security
• Experience with troubleshooting hardware and software problems
• Experience with customer service principles
Job Responsibilities
• Provide
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