Hybrid: Change Management Officer

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career, a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

The Bank Compliance Department is charged with oversight and coordination of the Compliance program for the U.S. Banks (Morgan Stanley Bank, N.A. and Morgan Stanley Private Bank, National Association). The candidate will join the department as a member of the Compliance Risk Framework Team and will report to the Head of Compliance Risk Framework. The candidate’s duties will include:

Administering the U.S. Banks Change Management program, acting as the gatekeeper and facilitator of first line of defense change proposals through the Business Unit/Project Management Office/Change Management/NPA evaluation process lifecycle and managing a team inclusive of Change Management, Regulatory Change Management, and New Product Approval governance.

This role will require in office attendance 3 days/week.

Primary Responsibilities:

• Oversee the recording and tracking of change proposal directions and status through change proposal closure
• Work on special projects as needed
• Escalate to the Head of Compliance Risk Framework and Heads of Non-Financial Risk and Financial Risk issues, current and emerging, requiring their level of authority and expertise to resolve
• Oversee regulatory change management, change management quality assurance and NPA liaison and governance activities by managing a small team of subject matter experts.
• Report decisions, metrics, and status updates through governance
• Engage Change Management quorum members to complete evaluation due diligence
• Direct the accurate placement of the U.S. Banks change proposals (e.g., business unit, Change Management Program, New Product Approval) for process and controls evaluation, development, and implementation

Qualifications -

• Highly organized and detail-oriented with strong analytical and project management skills
• Excellent written communication skills particularly when drafting communications regarding regulatory changes
• 7-10 years of compliance and/or regulatory experience, with knowledge of the financial service industry, regulatory requirements, and experience in analyzing business risk and best practices
• Ability to remain flexible and manage competing priorities under demanding deadlines.
• Strong sense of ownership regarding work product
• Strong interpersonal and teamwork skills, as well as excellent oral and written communication skills
• Bachelor's degree in Business, Finance, Risk Management and/or a similar analytical- quantitative area of study
• Familiarity with banking regulations from CFPB, OCC and Federal Reserve including but not limited to ECOA/Regulation B, Fair Housing Act, TILA/Regulation Z, Margin Stock Lending/Regulation U, Fair Credit Reporting Act/Regulation V, FDPA, TISA/Regulation DD, Regulation CC, Regulation E and UDAAP
• Familiarity with retail consumer and institutional products, funding, hedging, and accounting treatment, digital platforms, marketing promotions (e.g., residential mortgage origination, servicing, and purchasing, checking and savings accounts, securities-based loans, cash flow hedging, FASB accounting treatments, derivatives, warehouse line financing, commercial real estate)
• Strong technical skills required to create and maintain reporting and project management tools (e.g., Access, Tableau, Visio, SharePoint, Excel, etc.)
• Familiarity with regulations affecting swap dealers