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Hr Administrator - Employee Benefits
Company | AHRC New York City |
Address | New York, NY, United States |
Employment type | FULL_TIME |
Salary | |
Category | Non-profit Organizations |
Expires | 2023-09-27 |
Posted at | 8 months ago |
Description
- Clear and continuous communication is your default mode, and you work hard to keep all parties informed.
- Your desire to help employees comes out in the form of excellent customer service and problem solving. You use your superpowers of patience and listening to identify the root problem and fix it.
- You are comfortable working with technology and enjoy helping others become comfortable, too. You can navigate Microsoft Office with ease and have experience using databases, such as Ultipro and Businessolver.
- You are adaptable and can work independently or collaborate on a team.
- You have a bachelor’s degree or an equivalent combination of education and experience
- You are an HR professional with at least 2 years of experience in benefits.
- When a process doesn’t flow well, you can’t help but make it better.
- You’re aligned with our mission and share our values.
- Provide oversight and administration of Businessolver benefits administration tool.
- Serve as subject matter expert (SME) for all benefit plans and policies including health, retirement, wellness and leave of absence and coordinate with Third-Party Administrators (TPAs) for reporting, information requests, employee communication and events.
- Serve as the primary point of contact for managers, employees, HR, and Payroll for all benefits inquiries. Responsible for and follow-up on all Benefit Hotline and Email box inquiries.
- Support the annual benefits open enrollment process, including staff communications, employee self-service portal review and approvals, and benefits website updates.
- Responsible for the benefits presentation for newly eligible employees, ensuring PowerPoints, benefits packets and enrollment procedures are up to date and presented to staff in a clear and consistent manner.
- Monitor plan eligibility and other restrictions to ensure compliance with plan provisions and government requirements.
- Complete regular billing reconciliation, data audits and reporting. Ensure accuracy of all benefits functions, including eligibility, enrollment, reporting, terminations, 401k and daily life event processing/clean up.
- Develop relationships with TPAs and work with them to resolve issues. Coordinate resolution of benefit issues with broker’s Benefit Advocate Center.
- Assist HR Operations with coordination of on-boarding processes, payroll change notices, separation notices and benefit enrollment changes and serve as trained backup for assigned HR Operations functions.
- Manage the enrollment process for all benefit plans: medical, dental, vision, 403B, flexible spending accounts, long term care, life insurance, legal plans, ancillary plans and any new benefits plans.
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