Home Equity Support Assistant

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place!

Summary of Role:

This role will assist Home Equity lending and closing staff in a support role to allow for greater efficiency in performing department responsibilities.

Essential Job Functions/Responsibilities:

• Help answer department hunt group calls to provide answers to basic product questions.
• Remain current on state and federal regulations (RESPA, FIRREA, Fair Credit Reporting Act, Fair Housing Act, and Reg. B, Reg. C, Truth in Lending Reg. Z, Truth in Savings, Reg. D and Reg.CC).
• Other duties as needed.
• Mail home equity disclosures for lending and closing staff which will include preparation of envelope and ensuring accurate and timely mailing.
• Process and order supplies for department
• Notarize documents as needed
• Assist with projects, as needed, as assigned by Coordinators and Managers
• Perform vendor orders such as titles and appraisals and follow up to ensure timely receipt.
• Direct documentation received from borrowers to the assigned lender. Update task list accurately
• Work with Coordinators and Management to maintain recording fee and vendor order chart used by lenders and closers.
• Monitor inbox for vendor items and direct them to the appropriate lending staff. Update contacts in Meridian Link.

Minimum Job Qualifications:

• Attention to Detail
• Ability to share and receive feedback to enhance performance
• 1 - 2 years related experience and/or training; and 6 months experience or training with Loans PQ
• Self-motivated with the initiative and ability to work both independently and in a team environment
• Excellent interpersonal skills
• Strong oral, written and auditory communication skills
• High school diploma or general education degree (GED)
• Proficiency in Microsoft Word, Excel, and Outlook
• Strong organizational skills
• Ability to multi-task and prioritize work
• Your ability to be bonded is required
• Excellent Member Service Skills

Starting Compensation: $20.68 - $24.82/hr., plus a competitive benefits package

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.

Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at [email protected].