Front Desk Staff (Fill-In)

Front Desk Attendant - Anna, Ohio
Fill-in, working as needed; possible shifts: 5:00am-1:30pm; 9:30am-6:00pm; 1:30-10:00pm
HealthFitness is looking for a Front Desk Attendant to join the fitness team at our corporate client site located in Anna, OH. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.
What You'll Be Doing

• Maintains and updates participant and facility policies as appropriate. Educates participants on policies and procedures.
• Collects membership fees and performs related recordkeeping.
• Opening and/or closing duties.
• Participates in internal programs and special events.
• Efficiently responds to client and participant requests, comments or concerns and bring issues to a timely and appropriate resolution.
• Assist with all member service desk administration and processes, answer phones and process membership enrollments.
• Participates in membership drives to acquire and enroll new participants.
• Greeting, checking-in and assisting customer, provide program information services and membership information.

What You’ll Provide

• Will be required to follow any current or future site COVID-19 vaccination policies including but not limited to proof of vaccination, weekly testing, etc.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.
• Adult CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
• High School Diploma or GED required.
• Previous customer service experience a plus.

You may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 800-636-3304 or [email protected] for assistance.
About Us
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.
HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran
Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces Award winner for third consecutive year. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.
Keywords: customer service, entry level, receptionist, administrative assistant, clerk, greeter, salon, team member, agent, representative, membership, associate
Required Skills
Required Experience