Events Program Manager (Remote)

We are looking for an Events Program Manager for a large, global SaaS B2B high-tech company. This person will need to work effectively within a small team and be a problem solver with strong written and polished verbal communication skills. They'll obsess over details, display poise and sophistication in fast-moving situations, embrace ambiguity, and deliver results.

This is a 6-month contract (extensions possible). 40 hours per week role, Remote in the US.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Responsibilities

• Assist with building solid relationships with vendors, internal team members, and a wide range of stakeholders across ServiceNow to manage expectations and ensure high-quality event management.
• Partnering with Marketing and Sales teams, to plan a rolling calendar (6-12 months) of events that support the growth of our engagement with customers.
• Coordinate with internal stakeholders to identify workshop locations and work with internal and external vendors to procure space and manage capacity.
• Share and execute workshop best practices across all workflows to drive consistency in the execution of workshops and provide a consistent customer experience.
• Track workshop performance, including attendance, pipeline generation, acceleration, and return on investment, and deliver post-event readouts.
• Partner with Marketing and Solution Sales to ensure workshop invites are sent out.
• Create clear roles and responsibilities among the internal team members (Marketing, Sales, Solution Consulting)
• Lead all aspects of customer workshop events from pre-planning, program development, speaker coordination, procurement of supplies and collateral material, on-site staffing, invoice processing, and expense reporting, to post-event analysis and follow-up.
• Gather customer and internal stakeholder feedback and drive continuous process improvement.

Requirements

• Demonstrated technical savvy not a developer but someone who understands tech.
• Familiarity with using enterprise solution platforms or willingness to learn.
• 3-5 years of experience planning, executing, and measuring customer workshop events (attendance of up to 150 customers/event), specifically in high-tech products/services
• A background in project or program management.
• Bachelor's degree.
• Analytical skills and ability to draw the most relevant insights that accurately describe performance and impact metrics and take action.
• Experience in relationship building and stakeholder management with cross-functional teams.
• Good interpersonal, organizational, negotiation, and communication skills are key for this role.

Please submit your resume to our network at https://www.stage4solutions.com/careers/ (apply to the Events Program Manager role).

Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion/belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation: $50 - $52.86/hr.