Distribution Manager Jobs

Job Title: Distribution Manager

Department: Operations

Reports To: Operations Manager

Position Type: Full-Time – Exempt

Manage people, materials, customer service and costs in the warehouse in alignment with Company policies and goals. This position impacts customer satisfaction and profitability.

Values and Business Practices

• We strive to have a “Continuous Improvement Culture”
• We treat everybody with respect and dignity
• Customer First – We deliver on what we promise to our customers with a positive attitude
• We value our professional relationships
• We are committed to the safety of our employees and our equipment/facilities
• We operate with high business ethics
• We are a good corporate citizen

Our expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.

Flexibility

Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).

Reliability

Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.

Attitude

Maintains a “Whatever it Takes” attitude. Lives by company stated values and inspires others.

Willingness to learn

Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.

Initiative

Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc.… Promote teamwork and assist in all areas and processes in the operation as needed / required.

Quality of Work

Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work.

Understands the importance of “Only Handle It Once – OHIO”, by completing work correctly the first time.

Follows directions

Follows all written and verbal instructions provided by management, project leader, etc.…

Communication

Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.

Appearance

Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.

Safety

Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.

Position Competency

• The ability to operate a profitable department.
• The ability to motivate and drive a team to meet and exceed department and company goals
• Working knowledge of warehouse operations and WMS.
• The ability to build a successful relationship with the customer.

Productivity / Efficiency

• Work with direct reports to implement corrective actions as needed based on weekly overall performance when metric is below green status. Exception on some customer accounts based on data availability.
• Perform cycle counts as detailed by the company or the customer and record system entries.
• Understand customer contract requirements.
• Daily Revenue P & L metric information to be current within 48 hours.
• Ensure all paper work and data entry is completed by 9am the next day and end of billing period by end of day.
• Achieve Daily Revenue P & L Metric (overall green status)

• Manage overall equipment needs and supply ordering.
• Plan daily labor to inbound / outbound activity.

Safety

• Motorized Equipment Daily Inspection, Scrubber Daily Inspection, Golf Cart, etc… (electronic /paper) – daily
• Develop and implement Corrective Actions based on historical trends on recorded incidents and damage costs. Include team members ensuring input of ideas and discussions to improve overall Safety awareness. Provide periodic updates on progress with Corrective Actions.
• Hoist Inspection Audit – weekly
• Safety Board Information Review – monthly
• First Aid Medication Log – monthly
• Ensure that Safety Policies are being followed and enforced throughout the operation
• Complete monthly audits

SOP’s – Policies, Procedures, Work Instructions

• Complete SOP monthly reviews by required due dates.
• Ensure that Customer specific processes and work instructions are developed, documented and reviewed with affected employees via the SOP and are added to the established customer folder on the company “S” drive.
• Provide feedback on documented processes by recommending process changes via the Document Control Plan by using the Document Change Request form.

Quality

• Corrective Action Requests – CARs
• Complete the “Operations - New Customer Set Up” document for new and existing customers transitioning to a new region.
• Meet or exceed KPI metric Objectives
• Experience Organic Growth with existing customers
• No Customer loss due to Quality / Performance issues
• Positive Customer Experience

• Ensure all information sent out of the department is accurate and any errors are tracked.

Training

• Follow the established Training Program C.G.GE.006.
• Operations & Safety Checklists completed per the Training Program.
• Job Proficiency Training Reviews of New Hires & Tenured employees are completed per the Training Program.
• Ensure that training of employees is documented.

Food Safety

• Negative / Non-passing results will be reviewed with affected management team members
• Ensure that your buildings and areas of responsibility are in an audit & tour ready posture.
• Complete accurately and record audits by required due dates.
• Master Sanitation Checklist – daily, weekly, monthly
• 3rd Party Audits (AIB, SQF, Customer conducted audits, etc…)
• Scoring objective (Passing (Pass or Fail), Excellent Range – 950 and above, etc.)
• Rodent Log - weekly
• Glass Breakage Audit – monthly (as required by customer)
• Facility Audit – monthly

Storage

• Maximize the storage density by following the customer’s or the company’s direction.
• Follow the guidelines as outlined in the Peak Storage and Space Utilization Entries SOP.

In no instance should the duties, responsibilities, and requirements outlined be interpreted as all inclusive. Additional functions and requirements may be assigned

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