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Director, Bank Agile Product Management
Company | USAA |
Address | Tampa, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Financial Services |
Expires | 2023-06-26 |
Posted at | 11 months ago |
Why USAA?
- Leads an agile team(s) assigned to developing solutions for implementing the Bank’s business objectives aligned to the department and company strategy.
- Has full management responsibility for some members of the Agile team, e.g., Product Owner from their own business area, including responsibilities for hiring, firing, development and providing input on compensation decisions.
- Leads positive team dynamics, encourages collaboration, and drives achievement of goals and OKRs. Ensure assigned Bank projects are completed within financial regulatory and compliance policies and that risk issues identified are mitigated as required.
- Responsible for crafting and implementing policies and processes for delivering agile methodologies that will meet business results and are aligned to strategic business objectives and required outcomes. Accountable for Team-of-Teams level Objectives and Key Results (OKRs), as well as team-level OKRs; empowers teams within the Bank to deliver business outcomes against their OKRs.
- Coordinates, coaches, supports and guide leaders and teams in Agile principles, values, and practices.
- Assesses, uses, and partners with external resources and partners to meet agreed upon expectations.
- Maintains team members advised of project status to include Senior Leaders. Builds consensus with alliances across the organization.
- Builds and supervises a team dedicated to excellence through recruiting, developing, retaining, coaching, guiding, performance management and managerial activities.
- Leads project assignments and prioritization of work for Agile teams. Coordinates results to ensure they are progressing in a timely manner and are aligned to objectives. Makes data driven decisions as needed related to funding and prioritization.
- Shares information about the portfolio’s output and direction with other Team of Team Leads and partners to ensure alignment across the organization.
- Applies expert knowledge and removes intensified impediments to the team’s success and assists in conflict resolution, issue, and dependency management.
- 8 years’ experience in product development, process improvement, project delivery, or business/requirements analysis to include 2 years of that experience within a financial services organization.
- Experience in marketing, strategy, digital, process, or user experience design within a financial organization.
- Comprehensive experience in applicable banking regulatory and compliance policies.
- 3 years of direct team leadership experience or leading large matrixed, cross-functional teams.
- Experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
- Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- Experience in analyzing business requirements to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements.
- Knowledge and experience of multiple technical software delivery methodologies such as Agile, and SAFe.
- Agile Scrum standard processes and experienced being a product owner for a scrum team.
- Business Focus - driving business results through execution and strategic vision.
- 2+ years of experience leading scrum/agile teams.
- Risk management strategy improvement.
- Experience facilitating funding of accounts and/or moving money.
- Contact center employee experience.
- Customer journeys, experience across customer lifecycle from acquisition to servicing.
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