Leader Of Onboarding & Engagement Product Management

JR0114250
Leader of Onboarding & Engagement Product Management-Miami, FL
Are you passionate about digital banking, you know your way around digital business processes and have a robust level of Digital Banking knowledge? Are you obsessed with customer experience and are passionate about excellence and continuous improvement? Then it’s time to join the Western Union as a Leader of Onboarding & Engagement Product Management!
Western Union powers your pursuit
In this unique role you’ll be responsible for leading the onboarding and engagements product owners to develop and implement customer onboarding strategies and processes for Western Union Digital Banking Ecosystem organization.
Role Responsibilities

• You are obsessed with customer experience and are passionate about excellence and continuous improvement. You demonstrate experience with mobile and web tools, in addition to working under lean and agile principles. You are an expert on digital banking propositions, market trends and the competition landscape.
• You will lead the development of product roadmaps and prioritize features to ensure the product delivers value to customers. You will work closely with engineering, design, and operations teams to ensure timely delivery of product features.
• You will develop and implement a comprehensive product strategy for our core banking system in the U.S. by collaborating with cross-functional teams to gather customer and market insights and define product requirements.
• You will manage the product lifecycle, including product launches and end-of-life decisions and you will monitor and analyze product performance, identify areas for improvement, and develop action plans to drive growth.

Role Requirements

• You have a proven track record of leading the development and implementation of successful product strategies with excellent cross-functional leadership skills and the ability to work effectively with teams in different locations.
• You possess strong analytical skills and experience using data to drive decision-making and you use your excellent communication and presentation skills to effectively communicate complex ideas to technical and non- technical stakeholders.
• A Computer’s degree and/or relevant experience of minimum 8 years of experience professional experience in product management with a focus on core banking products in fintech.
• Organizational and project management skills with ability to break large tasks into smaller tasks that can be monitored and tracked.
• Team player with ability to prioritize workload in line with tight deadlines and under pressure.

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/
Salary
The total compensation target annual range is $126,000- $211,200 which includes bonus and stock potential. The annual gross base salary range is $105,000-$176,000. Incentives align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States – Specific Benefits Include

• Time off
• Student Loan Repayment Program
• Medical, Dental and Life Insurance
• Family First Program
• Tuition Assistance Program
• Parental Leave

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#DICE