Director Of Product Management

Equivant-ACT is in search of a Product Manager who is passionate about technology products in a growing and dynamic industry while making a difference as part of the team. This position will support the design and delivery of customer products for a designated product line within our systems offering. The successful candidate will ensure the customer is at the center of plans, designs, and development to streamline and optimize operations while creating a better customer experience. Reporting directly to the General Manager, our ideal candidate will be cross-functional, working with sales, marketing, development, delivery, and operations to build products that our customers love and that align with business goals.

• Coordinate with sales and marketing team to ensure product enhancement releases are in line with the product trends and market analysis
• Responsible for managing application interface projects with customers, coordinating with development, and reporting new bookings monthly for stakeholders and accounting.
• Regularly reviewing user support tickets with operations for trends and sticking points, and to ensure the user support process is working seamlessly
• Report quarterly on product development to include timelines for product release
• Have a sharp sense of product value and positioning to seed outbound campaigns with the marketing team and drive new bookings with the sales team
• Ensuring deliverables are monitored and track contractual milestones so everyone involved knows their responsibilities
• Research customer problems and turn them into tangible solutions through creating demand-driven product development roadmaps with the Development team, or by establishing partnerships with complementing industry solution providers
• Coordinate with sales and marketing team on solicitation of new RFPs, responsible for coordinating RFP responses with stakeholders, tracking and reporting RFP project timelines, progress, milestones
• Influence and negotiate with other stakeholders to progress business objectives
• Using marketing knowledge to understand customer purchases and product competition
• Supports the execution of strategic initiatives using a product management framework, and in collaboration with both internal and external stakeholders
• Builds effective relationships with external stakeholders by talking to prospects and building relationships with customers with the goal of understanding current market needs and future trends, assessing competitors, researching, and analyzing market intelligence
• Statistical feedback for robust reporting, evidence-based decisions using qualitative and quantitative data
• Surveying and meeting users and understanding their needs, their challenges, their motivations, and the user workflow. Product release management, analysis of feedback and common issues based on support ticket feedback, and RFP statement of work requirements for development
• Coordinate with sales and marketing team with outside parties to determine licensing opportunities or product partnerships
• Recommends and implements solutions based on analysis of issues and implications for the business
• Responsible for the backlog; managing it, prioritizing it and ensuring that it is completed
• Provide product analysis, maximize ROI, assess pricing, build compelling business cases, and create, maintain, prioritize, and drive a roadmap

• Experience in waterfall, agile, hybrid or similar delivery methodologies
• Effective presentation ability to influencers, senior executives, and industry audiences
• Experienced in Software Development Life Cycle (SDLC) methodology
• Bachelors/Masters in Software Development, Computer Science, Business, Marketing or Engineering
• Previous experience working in a product management role for a technology company
• Ability to travel

• Previous experience working in Azure Dev-Ops
• RFP technical writing skills and experience
• Practical experience with marketing and software development
• Practical experience with PMP and its application
• Web, Mobile and SaaS product management experience

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