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Company

Zero Variance.

Address Greater Houston, United States
Employment type FULL_TIME
Salary
Expires 2024-03-04
Posted at 8 months ago
Job Description

Zero Varianceis seeking to add an Operations Support Associate to our team. In this very teachable role, an Operations Support Associate is responsible for reviewing, processing, and troubleshooting documents and policies to ensure that the back-end process of Underwriting runs smoothly. This role plays a very important part in making sure all of our i's are dotted and our t's are crossed before any policy is completed. A successful candidate will be someone with great attention to detail, the ability to multitask, and someone who is a team player. Experience in data entry clerk or customer service is a plus but not required.


Benefits of Joining Our Team:

  • 10 Paid Holidays
  • Paid Time Off
  • 401(k) with company match up
  • Medical, Dental, & Vision insurance
  • Supplemental benefits including company paid long-term disability and life insurance.


Responsibilities:

  • Efficiently process the needed insurance document based on task given(including Binder, Policy, Endorsement, Inspection Reports etc.)
  • Maintain/exceed daily task goals given.
  • Navigate between various company software
  • Perform effective communication with underwriters, underwriter assistants, agents and carriers via email and phone correspondence.
  • Handle escalated issues and follow-up on outstanding issues promptly.
  • Release task to the appropriate next step in the workflow.
  • Review documentation for accuracy.


Job Requirements:

  • Ability to cross-train within multiple operational functions
  • High School Diploma or General Education Diploma (G.E.D.)
  • Strong customer orientation, excellent interpersonal and communication skills
  • Team player with a commitment to company values
  • Analytical and detail oriented; capable of multitasking.


About Us:

Zero Variance provides clients with targeted analysis on key attributes to enhance the ideal consumer experience, increase performance, control spend, and mitigate risk.