Customer Marketing Manager (Remote)

Position Summary

Do you thrive on putting the customer first and pulling out all the stops to understand their needs? If so, we want to talk to you!

This role is suited to passionate customer marketers who have broad B2B Customer Marketing experience, a track record of creating and executing omni-channel customer marketing campaigns including upsell and cross-sell, thrive on strategic planning, are metrics-focused, and actively embrace collaboration. This individual will have an exciting opportunity to dive in from day one and help shape our long-term customer communication strategy with over 8,000+ nonprofit partners.

We are looking for someone who brings

• Background working cross-functionally across Sales, Product, Product Marketing, + Support teams
• Proven track record of delivering high-quality leads to Sales organizations through all levels of the Marketing funnel, particularly on the demand gen side
• Significant writing skills with ability to self-generate content where needed
• Deft time management and organizational traits
• Minimum 2+ years of B2B Customer Marketing experience, ideally at a SaaS or startup company OR current/former GiveSmart user with 3+ years of nonprofit fundraising experience
• Strong mix of strategic, project management, and analytical skillsets
• Well versed in Salesforce, HubSpot (or similar Marketing automation tool), Microsoft Office Suite, Pendo, Asana (or similar project management tool)
• Worked in fast-paced environment and open to pivoting to succeed
• End-to-end campaign creation and execution experience

Accommodations

Community Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us

Community Brands – leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

• Medical, Dental & Vision Benefits
• Company Paid Parental Leave
• Remote Flexibility
• Company Paid Short Term Disability
• Flexible Planned Paid Time Off
• Purpose-Driven Culture
• Work-Life Balance
• Passionate About Community Involvement
• Generous Sick Leave
• 401(k) Savings Plan & Company Match
• Casual Environment

Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.

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