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Operations Manager (Remote) Jobs

Company

AmerisourceBergen
Address , Remote
Employment type FULL_TIME
Salary $82,300 - $117,920 a year
Expires 2023-07-22
Posted at 11 months ago
Job Description
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
Under the general direction of a Senior Manager or Director, the Manager, Operations is responsible for the administration and management of an operational program. This includes managing a team of associates, recruiting & selecting talent, managing and driving performance, establishing performance goals and expectations, ensuring adherence to compliance requirements, client issue resolution, and the management of overall operations.
  • Translate and oversee organizational strategies for assigned goals.
  • Analyze quality and performance reports for trends, make process improvements, provide coaching or retraining where needed
  • Manage client relationship by proactively identifying program issues & making recommendations on potential solutions
  • May require periodic travel to sites or client related meetings
  • Ensure program is operating according to contractual obligation by providing day-to-day guidance to team members, monitoring compliance to program policies and procedures and turn-around times, and ensuring adherence to quality expectations
  • Analyze quality, performance or other program reports for trends, make process improvements, and provide coaching where needed
  • Manage the resolution of client issues and ensure appropriate follow-up is done to manage client relationship; Deliver routine client reports;
  • Conduct both formal and informal feedback discussions with associates to include yearly performance reviews and regular one-on-one discussions
  • Collaborate with Compliance team on program audits, address audits findings and implement corrective action
  • May collaborate across various groups) on program projects, new service line implementations, database updates, UAT
  • Drive program performance by establishing performance metrics & goals; provide ongoing coaching and feedback to reinforce and address performance
  • Manage & administer program policies & procedures
Performs related duties as assigned
What your background should look like
Requires broad training in fields such as business or healthcare administration, accountancy, sales, marketing, computer sciences, social work or other vocations generally obtained through completion of a four-year bachelor's degree program or clinical studies such as nursing, pharmacy and other clinical roles. Normally requires a minimum of three (3) + years of progressively related responsibility.
  • General knowledge of reimbursement and patient assistance programs, database elements and functionality; operational policies and processes, particularly distribution processes / interfaces are preferred
  • General understanding of health care payer research, healthcare policy and payer landscape preferred
  • Strong organizational skills; attention to detail
  • Ability to identify issues and knows when to escalate
  • Strong interpersonal and presentation skills
  • The ability to manage multiple tasks along a parallel process
  • Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint)
  • Ability to communicate effectively both orally and in writing
  • Ability to evaluate issues, make decisions and recommend possible solutions
What AmerisourceBergen offers
We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.
Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit
https://www.virtualfairhub.com/amerisourcebergen
.
Schedule
Full time
Salary Range*
$82,300 - 117,920
  • This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Affiliated Companies:
Affiliated Companies: Lash Group, LLC
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned