Credit Balance Analyst Jobs

Join the fast-growing team at Infinx Healthcare, as we transform healthcare reimbursement and revenue cycle. For too long healthcare providers have struggled with healthcare payments, revenue leakage and reimbursements. This leads to less-than-ideal conditions for patient care and satisfaction. Our solutions and people remain focused on improving the revenue cycle continuum so that healthcare providers can take care of patients while we ensure they get paid. We work with the leading hospitals, health systems and physician groups across the country.

We are so glad you are interested in our organization. Infinx Healthcare prides itself on providing the option of a complete remote (work from home) environment, where you can put your skills and knowledge towards meaningful work with a high functioning Revenue Cycle team, working with Physicians and Hospital networks across the United States. If you enjoy an environment where we promote a self-motivating mind-set coupled with high expectations of quality and service to our customers, then THIS might be the role for you!

Overview:

Infinx is seeking a Credit Balances Representative to join our team. This individual will be responsible for managing credit balance inventory, responding to and resolving internal and external inquiries in a timely manner. The ideal candidate will be able to maintain consistent productivity and quality of work in a challenging, fast-paced, and rapidly changing environment.

Location : Remote

Responsibilities:

• Research and resolve unidentified payments.
• Resolve credit balances accurately and in a timely manner.
• Ensure compliance with all applicable federal, state, and local laws, regulations, and requirements, as well as Infinx specific policies and procedures.
• Identify trends and escalate as needed.
• Resolve accounting discrepancies and respond to information requests in a timely manner.
• Process internal and external refund requests.
• Perform other duties as assigned.
• Maintain the confidentiality of all patient demographic, financial, and medical information, adhering to HIPAA regulations.
• Maintain accurate and concise notations of workload information.

Qualifications:

• Proven knowledge of billing process and credit resolution.
• Excellent attention to detail and ability to multitask.
• At least one year of healthcare, revenue cycle, or finance experience preferred.
• Knowledge and understanding of HIPAA rules and regulations.
• Ability to work collaboratively in a team environment.
• High School diploma or equivalent required.
• Proficiency in MS Office applications.
• Proficient in basic accounting techniques and ability to analyze/interpret financial data.
• Ability to resolve issues and escalate when necessary.
• Strong organizational and planning skills, with the ability to manage time effectively.
• Ability to adapt and perform in alignment with company mission, vision, and values.
• Effective communication skills both verbally and in writing.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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