Content Manager Jobs

The Content Manager (CM) is responsible for leading the success of clients’ online marketing programs, including natural search, content marketing, and conversion optimization.  The CM provides thought leadership on search strategies and optimization; builds strong relationships and establishes clear lines of communication with clients, partners and internal staff members.  The CM is analytical and uses problem-solving capabilities to assure flawless program execution to meet and exceed stated objectives.

Account Management

• Takes responsibility for clients results

• Leads multiple client engagements, pending hourly requirements
• Organizes internal and client resources to achieve client’s objectives
• Ensures client satisfaction and contract renewal
• Leader of client engagements – Sets engagement strategy & goals
• Leads client calls and serves as day to day contact

• Manages all Performics Billing and Reporting responsibilities for book of business
• Follow all processes as defined by departmental management

 Program Management

• Reviews client deliverables for QA and ensures that recommendations and work product are sound and viable
• Directs and manages the daily work flow of engagements, and interfaces directly with day-to-day client contacts

• Works well within a pre-defined team structure
• Can independently manage engagements to specified KPIs, and satisfy client needs
• Provides excellent communication via phone, emails and direct contact
• Understands and correctly articulates the various SEO consultative offerings
• Assembles unique insights based on practiced experience with SEO fundamentals

• Superb organization and time management ability
• Supplements knowledge of SEO channel and seeks out opportunities to broaden skill set
• Effectively creates and delivers client presentations
• Drafts renewal plans for the continuation of consultative work
• Provides thought leadership to clients in search

• Meets specified deadlines
• Manages budgeting, forecasting, billing and invoicing
• Commands data analysis of key metrics to identify, recommend, and implement changes for increasing the performance of client programs

Team Leadership & Development

• Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity. Adopts stated account management standards and program management best practices

• Reverse mentoring with another colleague of a different channel expertise
• Assists in training, mentoring, and developing team members

Process Improvement

• Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group

Qualifications

• Demonstrated problem solving and project management skills
• 2-3 years of account management experience in online advertising, or direct marketing
• Minimum of 1-2 years of SEO experience
• High competency level in MS Office with specific strengths in Excel and PowerPoint
• Search, display, social, mobile, video or affiliate experience

• Able to work independently and balance multiple tasks

Compensation Range: $70,000 - $110,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

All your information will be kept confidential according to EEO guidelines.