Partnership Success Manager Jobs

Description

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.

The Partnership Success Manager reports to the Senior Manager of Partnerships and is responsible for identifying and contracting with new business partner opportunities for the Citeline Connect platform. Success in this position requires the ability to understand the current clinical trial recruiting challenges.

Job Requirements will entail effectively preparing and presenting software demos, navigate the organization of various patient population organizations to gain access to C-Level decision makers, communicate the value and benefits of the Citeline Connect solutions, handle contract negotiations, and contract with new partners.

Key Duties:

• Manage the identification and onboarding process for a diverse group of assigned new partner opportunities.
• And other duties as assigned.
• Develop attack plans for assigned partners.
• Prepare clear, concise, and professional proposals to prospective partners.
• Attend trade shows and industry conventions.
• Close/negotiate contracts
• Provide market feedback and accurate forecasting to the management team to optimize strategy and positioning of offerings.
• Participate in Business Development Activities. Build awareness about Citeline’s products and services within a group of assigned partners. Awareness building is achieved through phone contacts, mailings, meetings, marketing and software presentations.
• Provide regular reports on partner activities, results and forecast to senior leadership.
• Facilitate web-based product demonstrations
• Effectively manage a sales pipeline and achieve targets and forecasts.

Requirements

• Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Demonstrates accuracy and thoroughness and monitors own work to ensure quality, presents numerical data effectively, and is able to read and interpret written information.
• Strong customer-service orientation and commitment to ensuring timely, quality solutions to partner issues.
• Demonstrates excellent written and verbal communication skills.
• Ability to quickly develop and maintain a high level of knowledge of software products and remain current on product knowledge.
• Ability to facilitate product demonstrations in an effective, professional presentation manner.
• 5+ years of experience selling SaaS products in the life sciences space.
• Handles confidential and sensitive information and records with a high degree of discretion, diligence and good judgment. Represents Citeline with honesty, integrity, and professionalism.
• Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things.

Benefits

Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates, we are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Medical, Dental and Vision Benefits
• Basic Life and Personal Accident Insurance, Basic Disability Insurance, Voluntary Group Life Insurance, Voluntary Personal Accident Insurance
• Flexible Spending Accounts (FSA), Health Savings Account (HSA)
• Paid Time Off (PTO) - 10 company holidays, 15 Vacation Days, 2 Floating Holidays, Birthday Day and 4 Volunteer Days
• 401k Plan with Employer Match

The expected base salary for this position ranges from $80,000 to $100,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Citeline is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Citeline operates a zero tolerance policy to any form of discrimination, abuse or harassment.