Peo Partnership Operations Manager

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

About The Role

Rippling PEO co-employs tens of thousands of worksite employees, and many of our clients join Rippling PEO for its top-notch benefits offerings. This is an exciting opportunity to be a foundational member of the Rippling PEO team. As the PEO Partnership Operations Manager, you will assist with the execution of operations, analytics, and viability of the Rippling PEO benefits programs. This includes liaising with benefits partners, developing and implementing scalable processes, project managing the annual renewal process, and executing data analysis for our modern, product-centric PEO. You’ll work directly with external partners and internal teams to scale a viable benefits program for the Rippling PEO. It’s a highly cross-functional role with a meaningful impact on Rippling’s financial performance reporting to the Rippling PEO General Manager.

What You Will Do

• Work directly with all Rippling PEO brokers, benefits partners, and other key PEO partners to best serve our shared members
• Autonomously execute special projects related to PEO benefits and managing our book of PEO customers
• Use data to drive fact-based decision making to optimize our PEO benefits offering and plan performance
• Serve as a Rippling PEO benefits expert to support internal and external teams
• Project manage the annual renewal process, working cross-functionally with both Product and client-facing teams
• Develop, document and maintain processes and cross-functional workflows in conjunction with our product and customer-facing teams

What You Will Need

• Organized, attentive to detail, and intellectually curious
• A minimum of 5 years operational experience in a fast-paced Tech, Fintech, and/or Insur-tech company; consultants wanting to pivot to an ops role welcome
• Strong analytical skills; you like to dig into the details to surface learnings that enable us to sustain significant growth while meeting our commitments to our customers and partners
• Excellent communication skills (written / verbal); ability to easily distill complex topics into concise talking points
• A resourceful self-starter with excellent organizational and time management skills
• A collaborative and cross-functional mindset with a great sense of humor
• Demonstrated experience developing and implementing scalable processes, and working with technical teams to scope and operationalize new features

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a 40 mile radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.