Call Center Professionals Jobs

Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.
**position can be 100% remote, MUST be able to pick up equipment in Tallahassee**
Job Requirements:
Benefits:
Health insurance (FT employees)
Dental/Vision insurance (FT and PT employees)
Employee Wellness Program
401(k)
Vacation/PTO/Holidays
Available shifts from 7:30 AM to 8:00 PM, Monday through Friday
Comprehensive and ongoing training
Strong company culture
Career growth opportunities
Responsibilities:
Assisting individuals and families gain access to health care services.
Driving customer satisfaction by answering incoming inquiries via phone.
Processing customer requests.
Providing quality customer service and support.
Documenting calls and creating workflows.
Qualifications for the position include:
Team player with excellent communication skills.
Customer-focused with a passion for helping people.
Strong PC proficiency with a willingness to learn new applications.
Ability to handle high call volume in a fast-paced environment.
Maintain confidentiality of personal health information.
Minimum of 2 years’ experience in call center customer service position required.
Understanding of Medicaid Programs preferred.
Associate degree in related field preferred.
Bilingual skills (i.e., Spanish or Creole) strongly preferred.
AHS is an Equal Opportunity Employer.
Please visit our website for more information: URL blocked - click to apply
Job Snapshot
Employee Type
Full-Time/Part-Time
Location
Tallahassee, FL (Onsite)
Job Type
Customer Service, Health Care, Insurance
Experience
Not Specified
Date Posted
04/20/2023