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Business Consultant - West
Company | Quantum Metric |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development |
Expires | 2023-09-21 |
Posted at | 8 months ago |
😎 Our Culture
- Teach customers how to analyze their quantitative data using the Quantum Metric platform to surface defects and optimization opportunities across digital experiences
- Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption through business value
- Create presentations that summarize actionable opportunities for digital optimization and revenue recovery. Present findings with data-driven recommendations and aiding analysis to key client partners
- Partner with account team to secure renewals and support upsell opportunities through enablement and business value
- Improve customer business results through taking action on insights surfaced through the Quantum Metric platform
- Provide training sessions across a plethora of use cases to enable customers to solve business obstacles across business and technical organizational functions
- Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit customers and provide enablement onsite
- Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features
- Establish and maintain expert level knowledge of Quantum Metric product capabilities & configuration options to enable customers to surface actionable insights
- Provide guidance on use case best practices for leveraging Quantum Metric to solve business problems and execute on their digital strategy through daily client interactions
- Develop a consultative relationship with each client through an in-depth understanding of their business model, strategy, digital properties, key initiatives, business goals, and key performance indicators
- Proactively analyze customer data using the Quantum Metric platform to surface data-driven improvements to digital experiences
- Compensation: $75,000-$125,000 | 12% bonus eligible
- Must be a self-starter, who thrives in fast-paced, start-up environments
- Must be able to analyze quantitative data to draw meaningful conclusions and make data-driven recommendations. Enjoys solving complex problems without straight forward solutions
- 2+ years serving in a digital analytics or consulting role
- Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable training large audiences of 50+ individuals
- Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities
- Must have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity
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