Area Manager Jobs

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
General
Provide leadership to multiple branch managers in their assigned area and motivate branch personnel to meet or exceed the annual EBIT and sales budgets and inventory goals. Develop, introduce, and lead implementation of sales strategies designed to increase FleetPride business with existing customers and new customers.
Duties & Responsibilities

• Select a sample of items on the shelf and compare them to the perpetual inventory records. Also select a sample of items from the perpetual inventory records and compare them to the actual quantities on hand.
• Review any price overrides occurring in branch.
• Review financial results of all branches in assigned area monthly to ensure that performance is at a minimum meeting strategic objective. If objectives are not met, formulate plan and discuss methods of improvement with Branch Manager.
• Identify top performers and position them to coach others to maximize efforts. Counsel employees in work -related activities, personal growth, and career development.
• Review cycle count accuracy and determine root cause analysis, specifically addressing negative on hands.
• Actively participate in the staffing process at each branch to ensure positions are filled in a timely manner with the right people in the right roles.
• Discuss local market, competition and perform an account review for changes in market direction and collaborate with Territory Sales Manager and/or National Accounts Manager.
• Meet at least once per quarter to formally review performance, clarify objections, and revise plan if necessary.
• Ensure each branch has a preventive maintenance plan in place for equipment such as delivery trucks and forklifts along with daily inspection of such equipment.
• Review Receipt of Vendor shipments within 36 hours.
• Recommend pay increase based upon performance.
• Have weekly contact with each branch manager to review results and plans for the balance of the month.
• Each month update and visit customers, when appropriate, for potential new business opportunities.
• Enforce company policies and procedures, abide by same.
• Review customer consignments for at least two (2) times turn.
• Review the branch P&L with the branch manager with emphasis on low performance areas and develop strategies to improve.
• Identify best practices and implement them across all branches in their responsible area.
• Develop strategies to improve participation in each category. Approve expenses up to budget limits.
• Compare each branch’s EBIT and sales plan; collaborate with Territory Sales Manager and/or National Accounts Manager to find new opportunities for sales penetration of new or existing products; share successful practices across area. Maintain a top customer list for each branch.
• Develop strategies to ensure all deliveries are delivered in accordance with customer expectations.
• Perform a visual inspection of the display area for cleanliness and adequacy of stock.
• Review results of previous corrective action plans and sales prospects. Document corrective actions to be taken and sales prospects with a timeline for completion.
• Prepare various reports as requested.
• Focus on sales and margin opportunities within the branch territory.
• Develop an annual performance management plan with measurable goals and objectives for all branch managers.
• Review counter orders open for more than 14 days.
• Coordinate with Supply Chain on returns, credits, and inventory turns with the branch manager.
• Assist Accounts Receivables on any requests for overdue accounts. Make collection calls on problem accounts when necessary.
• Coordinate with Supply Chain on catalog updates and ensure catalogues are updated in each branch when new versions are available.
• Visually inspect Company vehicles. Make sure that the vehicles are clean and well maintained. Ensure company vehicles receive maintenance timely.
• Collaborate with Territory Sales Manager and/or National Accounts Manager to develop and maintain the area top customer list; bottom customer list; and top new opportunity customer list and review monthly.
• Design strategies that emphasize selling economies while improving EBIT. Draws together all resources necessary and develops an annual sales plan designed to expand the marketplace.
• Visit each branch location at least four (4) times per year, with a focus on the bottom performing branches. While at the branch, perform the following:
• Walk the warehouse area. Make sure that the area is clean, organized and that inventory is properly shelved.
• Collaborate with Territory Sales Manager and/or National Accounts Manager regarding new products and services to be made available in the region and develop strategies to introduce products and services in the field.
• Communicate with direct reports on a regular basis to ensure procedures are followed, new procedures and methods are considered, and new approved methods or procedures are known and carried out on a timely basis.
• Develop strategies to ensure all customer complaints in each branch are resolved in a timely manner.
• Receive approval from RVP and COO before discussing with employee. Coordinate with Supply Chain to ensure that all orders in each branch are filled at a rate of 100% accuracy.
• Responsible to ensure all required training is completed in a timely manner in their responsible area.
• Hire and supervise managers for the branches in the area assigned.
• Review Type 5’s received over seven (7) days and not billed.
• Verify that cores are properly tagged and that core procedures are being followed.
• Review all branch inventory issues and reports weekly.
• Ensure that each year the safety record of all branch offices improves until 0 lost time accidents and 0 recordable accidents are normal.
• Review interbranch transfers, COD’s and vendor stock returns for timely processing and compliance with procedures.
• Review open invoices that do not comply with the invoice SOP, including, but not limited to warranty and cores, which need to be addressed in the allocated time frames and consignments which should be managed two (2) times turn.
• Provide hands-on support to branch managers that assist with career development, coaching and training.

EDUCATION & TRAINING

• High School Diploma (or GED or High School Equivalence Certificate); Associate degree in Business Administration preferred.

Knowledge & Experience

• Strong professionalism, credibility, and interpersonal skills.
• Understanding of the structure of our FleetPride sales force and branches, preferred
• Minimum of 8 years of experience in heavy duty truck parts industry, including a minimum of 5 years in a supervisory position.
• Understanding of quantitative/qualitative analysis
• Understanding of the heavy-duty truck business. Prior experience in the heavy-duty industry preferred
• Understanding of analytical, statistical, and financial processes and procedures

Skills & Abilities

• Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Coordination: Adjusting actions in relation to others’ actions.
• Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
• Monitoring: Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.
• Time Management: Managing one's own time and the time of others.
• Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.
• Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.

WORKING CONDITIONS
WORK ENVIRONMENT
The primary environment is characterized by ambient room temperatures, lighting and traditional office equipment found in a typical office environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components.
• Reaching above shoulder heights, below the waist or lifting as required filing documents and storing materials.
• Sitting for extended periods of time.
• Occasional lifting of moderately heavy objects, such as computers and peripherals.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.